
Change & Training Specialist Sage
- Mumbai, Maharashtra
- Permanent
- Full-time
- Develop training materials to support Sage X3 users, including user guides, quick reference cards, e-learning modules, and video tutorials
- Facilitate and/or coordinate live and virtual training sessions for Finance users
- Support training needs analysis in collaboration with project leads and stakeholders
- Collect feedback from training sessions
- Monitor adoption progress and escalate potential challenges or resistance
- Contribution to communication deliverables: newsletters, community updates, onboarding materials
- Support in change readiness assessments and stakeholder engagement activities
- Participation in end-user support efforts post go-live (FAQs, support channels)
- Between 2 and 4 years of experience in change management, L&D, or transformation projects
- Familiarity with Finance tools or ERP systems is highly appreciated (knowledge of Sage X3 is a strong asset)
- Proficiency in PowerPoint, Word, and digital content creation tools (e.g. Canva, video editing software)
- Passionate about making change easier to understand and adopt for end users, and you have hands-on experience in designing and delivering engaging training content.
- Proven experience in training content development and facilitation (classroom or virtual)
- Excellent communication skills, both oral and written (English)
- Strong organizational skills and attention to detail
- Ability to work autonomously and manage multiple priorities
- Comfortable interacting with various stakeholders across seniority levels