Senior Manager

• Manage contract workflow, directing documents to necessary parties for timely execution
• Aids in project management for audits and other reviews
• Reviews contracts, regulations, statutes, and rules
• Assist in the production of documents and evidence required for audits, complaint handling, subpoena requests, etc.
• Acts as a liaison between EXL and third parties under the supervision of Compliance Officer or Legal
• Works collaboratively within the organization to build relationships in furtherance of the goals of the Business Unit
• Acts as a compliance Subject Matter Expert
• Prepare responses to a variety of requests in a professional manner
• Ability to maintain privilege and or confidentiality
• Ability to develop solutions to complex issues as they arise
• Participate on projects and all other duties as assigned
• Available to work flexible hours when required
• Project Management experience
• Excellent oral and written communication skills along with the ability to both coach associates as well as present to leadership
• Customer centric – proven service aptitude
• Proven ability to network and develop relationships across teams
• Expert level of verbal and written proficiency in English
• High integrity; high level of confidentiality required
• Excellent organizational and prioritization skills with the ability to handle multiple tasks and meet deadlines while working independently
• Ability to influence stakeholders

EXL Service