Telecommunications Cisco Voip Engineer -Rotational Shifts
FIS
- Gurgaon, Haryana
- Permanent
- Full-time
- Configure, troubleshoot Cisco Voip , (Cloud Telephony 8x8 and Webex calling)
- Configure and troubleshoot Voice Gateways, Poe Switches, Cisco Unified border element.
- Work on third party applications integrated with Voip Systems.
- Closely working with the vendors for Incident resolution and RCA.
- Phone/ email communications to all stakeholders on task updates.
- 3 to 5 Years of experience Cisco Voip Systems.
- Experience in Work with Voip systems like CUCM, Unity connection, IM&P, UCCX
- Knowledge/familiarity with networking concepts, VLAN etc.
- Experience in troubleshooting voip issues.
- Understand of Debugs used for troubleshooting issues like SIP, MGCP, analog.
- Willing to work in 24/7 Rotational Shifts
- Cloud telephony like Webex calling and 8x8
- UCCX scripting configuring and troubleshooting.
- Familiar with integration with other systems.
- A range of benefits designed to help support your lifestyle and wellbeing
- A multi-faceted job with a broad spectrum of responsibilities
- A modern international work environment and a dedicated and innovative team
- A broad range of professional education and personal development possibilities – FIS is your final career step!