GN - SONG - MT - Travel Industry Marketing
Accenture
- Gurgaon, Haryana
- Permanent
- Full-time
- Lead Traveler experience assessment and journey design, marketing and advertising process and technology assessment, KPI and definition, solution and vendor assessment for different marketing technologies including Adobe, Salesforce and others
- Develop Travel loyalty strategy: Development of loyalty economics models to drive loyalty investments and designing loyalty program construct (earn-burn strategies, benefits, experiences, Partnerships, co-branded Card programs)
- Develop metrics / scorecard to gauge efficacy of loyalty / membership programs: Conceptualizing and implementing revenue generation programs specifically for loyalty members (cross sell / up sell / tier movement)
- Develop digital marketing strategy/ campaigns: Study economic indicators, tracking changes in supply and demand, identifying Travelers and their current and future needs, and monitoring the competition.
- Plan, design, and execute all web, SEO/SEM, database marketing material: Lead and guide the project teams on emails, social media, consumer marketing, BTL and display advertising campaigns.
- MarTech Consulting Projects: Lead projects focusing on optimizing the MarTech/ AdTech stack and develop use cases to improve utilization of existing MarTech/ AdTech stack. Research, evaluate and recommend new martech /adtech systems and suppliers. Keep a holistic understanding of existing and upcoming martech/adtech platforms and how they connect into the broader marketing technology landscape.
- Lead the team on Design & Execution of campaign strategies: Strategizing marketing plans across all channels and devices including business case for use cases driving acquisition and engagement. Designing new campaign strategies and marketing plans across all channels and devices
- Lead Marketing Programs: Supporting full spectrum of Marketing program execution from strategy definition to technical delivery.
- Content Marketing Projects: Support on development of content marketing, social media, and web engagement programs for the client, ensuring that they are aligned with the overall content strategy.
- Strong project management skills to be able to motivate a team and make them in line with the strategic goals of a project
- Leading a team of seasoned professionals & using relevant tools to develop business cases, strategic assessments, published written materials
- Deploying strong analytical skills and drive result-oriented decisions with a Data-driven mindset
- Work closely with clients to ideate, develop and revamp loyalty programs: Work on retention strategies with a deep understanding on the capabilities needed to build and run a Loyalty program
- Apply designing skills for new campaign strategies: Work on strategizing marketing plans across all channels and devices
- Develop business cases for marketing use cases and solutions: Gather business requirements, designing process & solution for implementation of marketing and advertising solutions
- Strong understanding of Marketing processes, operating model, marketing & Advertising technologies, and integrations with other technologies
- Excellent oral and written communication skills
- Creating and maintaining client relationships
- Proficient in marketing research and analysis
- Ability to establish and build on working relationships effectively
- Ability to solution and budget projects/ engagements for clients
- Blogs
- MBA from a tier 1 institute with preferably bachelor’s degree in marketing, Journalism, Communications, or a related field
- Proven working experience (10+ years) in digital marketing/Advertising platforms and in delivering marketing solutions, particularly within the Travel Industry
- In-depth knowledge of Loyalty, Traveler Experience, Branding, creative development and execution, digital marketing, and campaign deployment and optimization
- Experience in working with middle to senior management levels within existing organization / client organizations
- Experience in implementation of MarTech platforms and experience of AdTech platforms, Data visualization platforms, CDPs and Cloud Platforms
- Strong understanding of marketing, advertising technologies (with hands on) and ability to apply technology know-how to better how our clients reach out to their customers
- Hands on experience on Mar-tech tools such as Adobe campaign, Marketo, Adobe, Cloud, Google Marketing platform, Google Ads, Pega decisioning, SFMC etc.
- Hands-on experience and understanding of Loyalty tools / platforms
- Has worked in the Marketing Team for leading Travel companies
- An opportunity to work on transformative projects with key G2000 clients
- Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies.
- Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional.
- Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities
- Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.