Senior Software Engineer

Bangalore, Karnataka
Permanent
Full-time

28 days ago

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.Software engineering is the application of engineering to the design, development, implementation, testing and maintenance of software in a systematic method. The roles in this function will cover all primary development activity across all technology functions that ensure we deliver code with high quality for our applications, products and services and to understand customer needs and to develop product roadmaps.These roles include, but are not limited to analysis, design, coding, engineering, testing, debugging, standards, methods, tools analysis, documentation, research and development, maintenance, new development, operations and delivery. With every role in the company, each position has a requirement for building quality into every output. This also includes evaluating new tools, new techniques, strategies; Automation of common tasks; build of common utilities to drive organizational efficiency with a passion around technology and solutions and influence of thought and leadership on future capabilities and opportunities to apply technology in new and innovative ways.Primary Responsibilities:

Basic, structured, standard approach to work
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Eligibility
To apply to an internal job, employees must meet the following criteria:

SG 25 & SG 26 can apply

SG 25 will move to SG 26
SG 26 will move laterally
Performance rating in the last common review cycle of "Meets Expectations" or higher
Not be on any active CAP (Corrective Action Plan) or active disciplinary action
Time in Role Guidelines -

Should have been in your current position for a minimum of 12 months, if you have not met the recommended minimum time in role, discuss your career interest with your manager and gain alignment prior to applying. And share the alignment email with respective recruiter while applying

Required Qualifications:

Graduation degree
4+ years of experience into functional side of applications (e.g. Testing, Business Analysis, etc.).
2+ years of experience in operations/production support role
Experience or knowledge in the following:

Tools:

Service Now
SOAP UI
Splunk
SQL Developer
Rally (preferable)
Technologies:

SQL
JAVA, WebServices (preferable)
Interface/co-ordinate with L1, L3 and other technical and non-technical support groups, provide assistance and guidance as required
Root cause analysis of problems/issues reported by clients/members
Proven to be capable to communicate across multiple teams on day-to-day support operations
Proven skills to analyze and document requirements related to project/application
Proven troubleshooting skills to work on member issues and finding their root cause
Proven excellent communication skills to collaborate with Technical/Business teams
Proven to be a good team player
Proven eagerness to work-upon/learn new applications and tools
Proven capability to understand/learn without much external help
Proven ability to analyze and document user/application requirements
Proven ability in identifying, troubleshooting and providing solution for production incidents of moderate to high complexity. Identifies vulnerabilities and opportunities for improvement, as well as maintain metrics to help develop analysis that will drive improvement in all areas of Production Services

Preferred Qualifications:

Functional knowledge of Member Portal/Mobile applications
RxClaim knowledge
JAVA coding/debugging skills

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group

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