Enablement Operation Specialist
Varite
- Noida, Uttar Pradesh
- Contract
- Full-time
The SS&O Support Enablement team provides training and development to the Client’s Digital Experience Support Delivery Organization. Enabling Technical Support Engineers and Technical Account Managers to resolve customer support needs while providing an exceptional customer experience. As an Enablement Operations Specialist, you will play a meaningful role in ensuring the success of our Global Support teams by delivering extraordinary results via your contributions to the continuous evolution of the learning program.
Our ideal candidate is a well-rounded individual with excellent interpersonal and communication skills; as well as proven project coordination skills.Essential Job Functions:
- Create newsletters by curating content from the various technical team members and share with stakeholders
- Coordinate between multiple teams and resources to publish courseware in LMS
- Perform training operations tasks in the LMS
- Schedule classes and publish training calendar
- Schedule, host, record and publish knowledge sharing sessions
- Provide operational support to all technical course developers and instructional designers on the team
- Manage new hire onboarding communications and perform all tasks related to new hire onboarding
- Coordinate with stakeholders for any tool’s activation for TAMs
- Communicate via newsletters and emails regarding release readiness enablement status
- Publish completion status and drive completion for Mandatory enablement content
- 1 to 3 years of experience in training or enablement operations, preferably in the software product domain.
- Good written and verbal communication skills
- Ability to work in and coordinate with multicultural and virtual teams.
- Experience in LMS administration (Captivate Prime, Saba or any other LMS)
- Project coordination experience
- Flexibility to work in EMEA shift
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.Experience Level Bonus Referral: 0-2 years INR 5,000
2-6 years INR 7,500
6+ years INR 10,000About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.