Opportunity for Freshers || 5 Days Working
WeHit
- Noida, Uttar Pradesh
- Permanent
- Full-time
- Help users with queries and issues related to the product.
- Identify and resolve product-related issues quickly and efficiently.
- Ensure all support requests are handled on time and meet quality standards.
- Learn in-depth about the product and its features (Training will be provided).
- Provide step-by-step guidance to users and document all interactions.
- Work closely with the Product Sale and Development teams to report issues and suggest improvements.
- Developing and maintaining strong relationships with existing and potential customers.
- Presenting products or services to potential clients and negotiating deals to close sales.
- Meeting or exceeding sales quotas and targets.
- Possessing in-depth knowledge of the products or services being sold.
- Good Communication & Listening Skills Understand user concerns and explain solutions clearly.
- Problem-Solving Skills Quickly analyze issues and provide effective solutions.
- Basic Computer Knowledge Comfortable using computers, online tools, and troubleshooting minor issues (Training will be provided).
- Time Management & Multitasking Handle multiple user queries efficiently.
- Teamwork & Coordination Work well with developers and other teams to improve the product.
- Quick Learner & Adaptable Stay updated with the latest changes and apply them when needed.
Expertia AI Technologies