Vestas is the world leader in wind technology and a Defining force in the development of the wind power industry. Vestas' core business comprises the development, manufacture, sale, marketing and maintenance of Wind Turbines. Come and Join us at Vestas! Service APAC Service Asia Service operations Support Customer Service Department handles Post sales Service Operations to meet the contractual obligations with customers. Responsibilities Lead and supervise Service Operations Planners operating 24x7 Provide guidance and training for team optimization Foster a collaborative team environment Define work packages for technicians based on service agreements Monitor resource allocation for optimal performance Utilize planning tools for efficient scheduling Coordinate technical planning of work orders Identify process improvement opportunities Ensure compliance with technical specifications Reporting and Analysis Prepare and maintain reports on planning activities Monitor performance indicators for optimization Analyze data to identify improvement areas Qualifications Degree in Electrical & Mechanical Engineering, wind turbine industry experience preferred Minimum 8 years of experience in Service planning & operations Service Planning Skills: Background in service planning, understanding of service agreements Analytical Abilities: Proficiency in data analysis, trend identification Communication Skills: Strong verbal and written communication Leadership Skills: Experience in team leadership and support Time Management: Excellent organizational and prioritization skills Problem-solving Skills: Strong troubleshooting and solution proposal abilities Competencies Good understanding Service AOM Ready to read into technical documentations and drawings Affinity to work according to processes and navigate in technical (commercial) related systems Self-organization / good time management and stress resistant Technical communications skills Knowledge in SAP and Salesforce What We Offer We offer an exciting job with excellent opportunities for professional and personal development in an inspiring environment at the world's leading producer of wind turbines. We highly value initiative, responsibility and the right balance between creativity and quality in all solutions. You will become part of a highly professional environment with a strong business commitment. Our working environment is informal and you will get a unique opportunity to influence your own position in a rapidly developing environment. Additional Information The work location is in Chennai, India. Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before 30th April 2024. BEWARE - RECRUITMENT FRAUD It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link,www.vestas.com/en/careers/job-openings. DEIB Statement At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry. Your unique perspective is what will help us powering the solution for a sustainable, green energy future.