
Service now Developer- Security Incident Response (SIR)
- India
- Permanent
- Full-time
- Strong functional knowledge and implementation experience of ITSM, ITOM (CMDB, Discovery, Event management), ITAM, SIR or GRC modules.
- Assist on design, develop, and implement custom ServiceNow applications and solutions.
- Develop and configure ServiceNow modules such as Incident, Problem, Change, Service Catalog, Knowledge Management, CMDB, SIR and GRC.
- Create and manage workflows, UI policies, business rules, UI actions, and client scripts.
- Experience with Java Script, Flow Designer, Orderguide.
- Integrate ServiceNow with external systems via APIs, web services, and other technologies.
- Perform day-to-day administration of the ServiceNow platform, including upgrades, patching, and system maintenance.
- Troubleshoot and resolve issues related to the ServiceNow platform.
- Work closely with business stakeholders to gather and analyze requirements.
- Collaborate with cross-functional teams to ensure seamless integration of ServiceNow with other enterprise systems.
- Implement ServiceNow best practices for development and administration.
- Maintain comprehensive documentation for system configurations, processes, and procedures.
- Strong communication and interpersonal skills.
- 3+ years of experience in ServiceNow development and administration.
- Strong functional knowledge and implementation experience of ITSM , ITOM (CMDB, Discovery, Event management), ITAM, SIR or GRC modules.
- Have good knowledge of design, develop, and implement custom ServiceNow applications and solutions.
- Develop and configure ServiceNow modules such as Incident, Problem, Change, Service Catalog, Knowledge Management, and CMDB.
- Create and manage workflows, UI policies, business rules, UI actions, and client scripts.
- Experience with Java Script, Flow Designer, Orderguide.
- Integrate ServiceNow with external systems via APIs, web services, and other technologies.
- Perform day-to-day administration of the ServiceNow platform, including upgrades, patching, and system maintenance.
- Troubleshoot and resolve issues related to the ServiceNow platform.
- Work closely with business stakeholders to gather and analyze requirements.
- Collaborate with cross-functional teams to ensure seamless integration of ServiceNow with other enterprise systems.
- Implement ServiceNow best practices for development and administration.
- Maintain comprehensive documentation for system configurations, processes, and procedures.
- Strong communication, interpersonal skills and team player.
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