Service now Developer- Security Incident Response (SIR)

Rapsys Technologies

  • India
  • Permanent
  • Full-time
  • 9 days ago
  • Strong functional knowledge and implementation experience of ITSM, ITOM (CMDB, Discovery, Event management), ITAM, SIR or GRC modules.
  • Assist on design, develop, and implement custom ServiceNow applications and solutions.
  • Develop and configure ServiceNow modules such as Incident, Problem, Change, Service Catalog, Knowledge Management, CMDB, SIR and GRC.
  • Create and manage workflows, UI policies, business rules, UI actions, and client scripts.
  • Experience with Java Script, Flow Designer, Orderguide.
  • Integrate ServiceNow with external systems via APIs, web services, and other technologies.
  • Perform day-to-day administration of the ServiceNow platform, including upgrades, patching, and system maintenance.
  • Troubleshoot and resolve issues related to the ServiceNow platform.
  • Work closely with business stakeholders to gather and analyze requirements.
  • Collaborate with cross-functional teams to ensure seamless integration of ServiceNow with other enterprise systems.
  • Implement ServiceNow best practices for development and administration.
  • Maintain comprehensive documentation for system configurations, processes, and procedures.
  • Strong communication and interpersonal skills.
In detail Job description:
  • 3+ years of experience in ServiceNow development and administration.
  • Strong functional knowledge and implementation experience of ITSM , ITOM (CMDB, Discovery, Event management), ITAM, SIR or GRC modules.
  • Have good knowledge of design, develop, and implement custom ServiceNow applications and solutions.
  • Develop and configure ServiceNow modules such as Incident, Problem, Change, Service Catalog, Knowledge Management, and CMDB.
  • Create and manage workflows, UI policies, business rules, UI actions, and client scripts.
  • Experience with Java Script, Flow Designer, Orderguide.
  • Integrate ServiceNow with external systems via APIs, web services, and other technologies.
  • Perform day-to-day administration of the ServiceNow platform, including upgrades, patching, and system maintenance.
  • Troubleshoot and resolve issues related to the ServiceNow platform.
  • Work closely with business stakeholders to gather and analyze requirements.
  • Collaborate with cross-functional teams to ensure seamless integration of ServiceNow with other enterprise systems.
  • Implement ServiceNow best practices for development and administration.
  • Maintain comprehensive documentation for system configurations, processes, and procedures.
  • Strong communication, interpersonal skills and team player.
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