Rotary Grants Supervisor (New Delhi)
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- New Delhi
- Permanent
- Full-time
- Challenging ourselves to take initiative and be a part of the solution.
- Encouraging our employees to demonstrate accountability and a proactive attitude.
- Being professional in our interaction with customers
- Respecting, recognizing and appreciating individual performance while working in a team.
- Bachelor's degree essential, commerce background preferred. Post-graduation in relevant field preferred
- A minimum of five years of experience in member associations, volunteer management, development, or a related field (i.e., sales/marketing, public relations, non-profit management); prior volunteer management or Rotary experience strongly preferred
- Experience of handling of Grants application and Reporting process
- Familiarity with personal computers, CRM systems, and database applications required, including advanced experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Strong inter-personal skills and a professional demeanor, strong commitment to customer service and proven ability in oral and written communications, including public speaking and promotional writing
- Ability to interact with high-level international business leaders and volunteers
- Demonstrated ability to be a self-starter, proactively schedule and manage time, and handle multiple tasks and projects in order to reach goals in a timely fashion
- Comfort with qualitative and quantitative evaluation
- Prior knowledge of grant related compliance in India
- Flexibility with working hours, while having discipline to set boundaries and maintain work-life balance
- Proficiency in Hindi and English are essential; ability to understand and speak other local language(s) preferred
- Written and oral communication
- Working collaboratively with colleagues in a remote team environment
- Public speaking
- Showing attention to detail
- Project and time management
- Open to travel
- Excellent written and interpersonal communication skills to effectively interact with Rotarians from different cultural backgrounds, as well as with internal staff contacts, including management.
- Familiarity with non-profit associations and charitable tax regulations preferred.
- Advanced knowledge of various computer applications (Word, Excel, database etc.).
- High attention to detail and commitment to accuracy
- Strong organizational and administrative skills.
- Project management experience - must be able to manage multiple priorities and work under time constraints.
- Firm commitment to provide excellent customer service to internal/external contacts.
- Strong analytical capacity and basic mathematical skills.
- Problem-solving/crisis management skills.
- Understanding and awareness of multi-cultural diversity issues.
- Administers Foundation Trustee Policy, which includes consistent communication and interpretation of such policies to Rotarians.
- Resolving Rotary grants contribution issues by way of reconciliation with the Stakeholders, Finance team, Donor Recognitions team and Payment Coordinators at WHQ.
- Fully responsible for handling district grants application and its reporting for the South Asia Region.
- Provides support, training and current information to other RI South Asia Office staff relating to Rotary Grants questions or issues.
- Handles general and specific correspondence, provides reports, appropriate publications and resources , and handles phone inquiries on Rotary Grants.
- Assists program coordinators at WHQ with communication to Rotarians about projects and/or awards sponsored or hosted by Rotarians located in India.
- Manages requests on SHARE, SHARE allocations, SHARE balances of districts served by the RI South Asia Office.
- Promotes good financial stewardship practices to Rotarians who are utilizing the Rotary Grants.
- Assists in handling all crisis-management situations (e.g., late grants payment, allegation of misuse of funds) as necessary.
- Works with Regional Rotary Foundation Coordinators, ARRFCs, and district leadership to strengthen clubs' knowledge of Foundation programs and specific projects.
- Develops and delivers presentations at club and district meetings and other meetings as assigned.
- Coordinates with the grants team and the Finance team in ensuring that all grant projects adhere to rules and regulations as per the requirements of Rotary Foundation (India) [RF(I)], The Rotary Foundation and Indian Government. Ensures along with Manager, Programs and Member Experience that all required documents and accounts including receipts are received from the contact Rotarian of the project and handed over to Financial Services as and when required by the auditors/Income Tax authorities.
- Coordinate with own section staff (as appropriate) for the RF(I) website related information/statistics and providing write-up summaries related to grants.
- Provide inputs/assist the Finance section at RISAO on queries related to Grants during Audit of RF (I).
- Assist other teams (finance/legal etc.) for RF(I) Grants related activities/audits/compliance review.
- Oversees the work of Senior-Coordinators, grant Coordinator and Correspondent, helping them resolve complex grant report review and contribution issues, if required.
- Assist the Manager, Programs and Member Experience in preparation of special reports/assignments, projects and presentations at Seminars, both at the district and zone levels, and field service.
- Responsible for checking, verifying and reporting the jobs undertaken by his/her direct reports to his/her reporting supervisor/manager.
- In the event of performance/ discipline related issues concerning his/ her direct report(s), takes full responsibility in improving performance and in supporting organizational action against any acts of misconduct.
- Other duties as assigned.
- Traveling to/within assigned territory approximately 7-8 times per year (including weekends) to represent Rotary International at professional meetings and events and help promote the importance of grant reporting; train district and zone leadership on how to manage projects and report statutory compliances
- RI Secretariat staff from all functional teams.
- Rotary senior leaders, Rotary regional leaders, club and district leaders, Rotarians, Rotaractors, other agencies and members of the general public.
- Engagement: Foster relationships by hearing, recognizing, and valuing others.
- Communication: Be open to receiving ideas from diverse viewpoints and able to communicate messages so that they are universally understood.
- Collaboration: Builds partnerships and works jointly with others to meet shared objectives.
- Presence: Demonstrate composure and confidence.
- Productivity: Able to generate results that moves Rotary toward achieving its goals.
- Innovation: Move Rotary beyond traditional ways of thinking
- Strategy: Identify Rotary's opportunities and design approaches that align with our strategic goals.
- Adaptability: Respond to changes willingly and recognize when to adjust based on the situation.