Lead Consultant - Messaging Engineer

Hyderabad, Telangana
Permanent
Full-time

17 days ago

Ready to build the future with AI?At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies’ most complex challenges.If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and .Inviting applications for the role of Lead Consultant - Messaging EngineerIn this role, you will assist in supporting the email environment for staff around the world. You will participate in maintenance and implementation of all aspects of Microsoft Exchange and Exchange related technologies throughout the firm.ResponsibilitiesAssist with management and maintenance of Microsoft Exchange in a hybrid on prem\cloud environmentTroubleshooting / resolution of escalated Exchange issuesAssisting in engineering mail connectivity solutionsAssisting in integration with third party Exchange related softwareManagement of distribution group automation solutionsManagement of Mimecast email gateway security solutionWorking knowledge of Microsoft 365 suite of productsWorking knowledge of various other IT practices including Active Directory, networking, Windows servers, and DNSReview and document processes related to Exchange servicesMinimum QualificationsCertification and experience in enterprise IT operational standardsAbility to effectively analyze complex messaging issues for resolutionBachelor’s Degree preferredSound understanding of Microsoft Exchange in an enterprise environmentExperience supporting an Exchange environmentAwareness of Exchange, DNS, AD, and M365 services.Ability to work independently and with the team.Preferred SkillsAbility and willingness to work in a 24*7*365 environmentExcellent communication skillsExchange system engineering experienceUnderstanding of PowerShell in a hybrid Exchange environmentExcellent troubleshooting and problem-solving skillsExperience using an IT incident management solution (Service Now)Working on escalated tickets for the Messaging Engineering teamTroubleshooting application integration with ExchangeCreating documentation / diagrams for various Exchange related servicesSolution designing for ExchangeTroubleshooting Exchange routingWorking with Edge Gateway (Mimecast)Following enterprise Exchange best practice and advisingWhy join Genpact?Lead AI-first transformation – Build and scale AI solutions that redefine industriesMake an impact – Drive change for global enterprises and solve business challenges that matterAccelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skillsGrow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplaceCommitted to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we buildThrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
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