Spanish Language content analyst
TORA
- Bangalore, Karnataka
- Permanent
- Full-time
- Translate, analyze and update ESG related data points for both Spanish and English documents
- To be responsible for database administration and sourcing of exchange and contributed data.
- Responsible for delivering high productivity and quality data as per expected performance standards
- To be up to date with the latest collection policies and procedures and other significant developments pertaining to different markets which would impact data collection.
- To assist in projects with emphasis on data content.
- Take responsibility for data quality, accuracy, timeliness and completeness within the team.
- To take on the responsibility of resolving client queries in a timely manner, with very high standards of quality of response and customer satisfaction. Should be able to take right decisions quickly and independently.
- To continuously find ways to improve quality and reduce number of service requests from clients and to help meet Service targets.
- To continuously suggest improvement ideas on collection tools, internal processes and should suggest permanent fixes as well as on-going actions for preventing client queries.
- To carry out special projects or specialized tasks related to the ESG dataset as per the strategic plans.
- To effectively collaborate with all global team and the data provider to provide high quality data to our clients.
- Cultivate a learning and positive work environment.
- Proactively identify, escalate and resolve data problems