
Director - Software Asset Management
- Hyderabad, Telangana
- Permanent
- Full-time
Strategic Leadership & Governance
- Develop and implement a global SAM framework and governance model.
- Define standardized processes, roles, responsibilities, and KPIs across all zones.
- Create and maintain RACI matrices involving cross-functional teams (Infrastructure, Procurement, Compliance, etc.).
- Ensure 100% compliance with software license agreements across all vendors.
- Lead external audit engagements: data collection, validation, planning, and reporting.
- Create baseline inventory reports to reconcile entitlements vs. deployments.
- Lead vendor negotiations, define SLAs, and review contracts and key clauses.
- Onboard vendors, provide training, and communicate KPIs and targets.
- Create vendor risk matrices and assess exposure with major publishers.
- Manage a budget of $2MM USD, including CAPEX and OPEX.
- Oversee P&L for SAM initiatives and drive cost optimization.
- Forecast monthly demand and supply for software assets.
- Participate in global deal negotiations and liaise with procurement teams.
- Summarize entitlements from various sources (MSA, EA, PO, etc.).
- Educate stakeholders on licensing models and compliance obligations.
- Generate monthly and on-demand SAM reports and communicate results to senior leadership
- Monitor team KPIs and report performance metrics regularly.
- Report usage for user-based licenses (Authorized, Concurrent, Floating).
- Recruit and train members from business and IT aligned with fiscal year plans.
- Design long-term competency-building programs and performance development.
- Conduct periodic CSAT surveys and implement feedback-driven improvements.
- Bachelor's or Master's in Computer Science, IT, Business, or related field.
- Certifications preferred: ITIL, CSAM, IAITAM, ISO 19770.
- 15+ years of experience in IT Asset Management, with 7+ years in a leadership role.
- Strong analytical, negotiation, presentation, and communication skills.
- Experience in global operations and multi-region compliance.
- Strong understanding of software lifecycle and asset optimization.