Years of Experience: 8 to 10 years Department: Integrated Solutions Major Responsibilities: Responsible for creating an organizational culture that is built on quality, trust and superior specialist skill sets, that breeds success, fosters effective teamwork and relationships at the workplace, and spreads an integrated mindset among all the key stakeholders Define SOPs, budgets, processes, TATs and set expectations streamlining the communication functions between stakeholders and employees Managing and tracking monthly, quarterly and annual budgets for your brands by virtue of AOPs or quarter-planning activities Planning and aiding in the implementation of integrated strategies on brands, by driving business value for them Establishing processes/systems for cross-selling client services across the company Identify opportunities within the teams to take up more business/ projects and work with BD to plug the gaps Implementing a robust schedule for the following: KPI Sheets for Every Client Invoice / Estimate Tracking P & L Management for the team Collections Management Manpower mapping and Salary Budgeting Develop a mechanism for clients to experience the depth of our service offerings, in order to drive growth in line with company imperatives to increase the value per client and billings per client Identify opportunities for mining existing brands as well as build projects for the teams in order to aid in meeting of targets Identify and Develop PR opportunities that create a favourable image for the team and company at large Facilitating in effective payment collection from clients, to ensure the company's financial liquidity