HR Technical Expert Local Services (ServiceNow)

Ahmedabad, Gujarat
Permanent
Full-time

1 month ago

To support the implementation and scaling of Local Services within MyHR, ensuring a robust and scalable setup aligned with ServiceNow architecture and HR processes. The role is suited with a background in HR operations with initial experience working with ServiceNow, preferably in HR-related modules.In your new role you will:

Support the implementation of new Local Services in MyHR using low/no-code solutions.
Collaborate with Process Experts and Global Service Designers to translate local service requirements into technical design.
Configure, test and deploy new service records, fulfillment instructions, and routing rules.
Perform day-to-day administration of ServiceNow related to Local Services.
Ensure that all configurations meet Global Data Protection Regulation and Infineon's internal compliance standards.
Work closely with the HR Service Catalog Module Owner to implement HR Services.
Participate in MyHR Run Team meetings and refinement sessions.
Create and maintain technical documentation of implemented services.
Support in User Acceptence Testing and Hypercare phases of each new service

You are best equipped for this task if you have:

Bachelor's degree in HR, Business Information Systems or related field.
1-2 years' experience with ServiceNow (preferably HRSD module).
Knowledge of HR operations and service delivery models.
Strong communication and presentation skills in English.
Ability to work in a virtual, cross-cultural team.

#WeAreIn for driving decarbonization and digitalization.
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
Are you in?We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills. about our various contact channels.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.
for more information about Diversity & Inclusion at Infineon.

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