LV Quality Team Lead (Night Shift)

Mumbai, Maharashtra
Permanent
Full-time

8 days ago

Job PurposeJob PurposeUnder the supervision of an LV Quality & Purchasing Supervisor or the department Manager, the LV Quality Specialist performs internal quality tasks to create error-free, linguistically validated Clinical Outcome Assessments (COAs).The role performs editing and proofreading of clinical study documents, reconciles discrepancies with internal and external resources as needed and ensures quality tasks are completed in a timely and thorough manner.Linguistic Validation (LV) is a specialized business unit within RWS Regulated Industries that focuses on the translation, validation, licensing, and electronic implementation of Clinical Outcome Assessments (COAs). COAs are questionnaires completed during clinical trials which allow sponsors to collect data about treatment effectiveness, side effects, and health status directly from patients and caregivers.The LV Team is over 20 years of experience in the COA field, positioning us as the industry leader. Our team performs a wide variety of functions in addition to translation, including recruitment and interviewing of patients around the world, development of novel research for presentation and publication, expertise in licensing and copyrights, and management of electronic implementation of COAs (eCOA) in over 80 languages.About TransformAt RWS, we enable the world’s largest enterprises to communicate with global audiences through cutting-edge language technology, AI-driven solutions, and expert services. Our RWS Transform division empowers organizations to accelerate digital transformation, scale global content, and unlock growth in every market.Job OverviewKey Responsibilities

up-to-date information in company records and databases, including the appropriate management of project documentation.
Understands translator feedback systems and utilizes them as needed.
Reviews and updates Understand and adheres to company Quality Management System (QMS) requirements.
Fully comprehends project instructions, relays them appropriately and effectively to translators as well as assists them in resolving issues.
Communicates with LV colleagues to ensure all quality tasks are completed as required to meet project specifications.
Maintains translations, including eCOA screen reports, in a timely, efficient and accurate manner.
Purchases a limited number of services from qualified translators based upon availability, language, expertise, deadlines, cost and other relevant considerations.
Accurately and efficiently processes feedback on translation work provided by third parties.
Ensures that all assigned quality tasks are completed as specified within established timelines and that client deliverables are free from errors.
Ensures supplementary quality materials needed for shipment are prepared accurately (e.g. certifications).
Serves as back-up to other LV Quality Specialists during absences.

Skills & Experience

Bachelor’s degree in business, English, Foreign Language, Social or Applied Science, or another related field.
Fluency in a non-English language preferred.
Translation experience preferred.
Strong organizational skills in a fast-paced, deadline-driven environment.
Ability to prioritize and coordinate multiple projects and competing work demands.
Ability to consistently meet deadlines and maintain composure under pressure.
Ability to communicate effectively and to clearly understand project requirements.
Fluent in written and oral English with the ability to succinctly respond to queries in a timely manner
Proficient computer skills.
Possess the skills to problem solve issues independently.
A team player who can collaborate effectively with a diverse group of individuals.
Ability to maintain confidentiality of company information.
Quality focused and detail oriented.
Excellent proofreading and visual comparison skills.
Good understanding of general linguistics.
Aptitude to work with non-standard file types (e.g. .xml files) and manage very basic formatting tags.
Expert level understanding of English grammar, syntax and semantics.

Life at RWSLife at RWS - If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you’ll love life at RWS.Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.RWS ValuesGet the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.

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