Job Description Who are we looking for The Cyber security delivery team that owns the managed security services for this client, has an opening for a Senior PAM Engineer specialized in Conjur Secret management tool ,CyberArk version 11.1 PAS ,CyberArk Application Access Manager (AAM) Technical Skills: . Experience of administration and troubleshooting of CyberArk products including Vault, PVWA, PSM, PTA, PSMP and AIM . Good hands on with CyberArk Discovery & Audit . Analyze PAM system logs and analyzing application, network and other logs as part of troubleshooting. . Handle CyberArk issues reported by users and co-ordinate with vendor as needed for troubleshooting and issue resolution . Experience with analyzing and documenting business requirements and interfacing with system/platform owners . Create and update operational documents for management and administration of CyberArk platform and processes for privilege identity management . Strong troubleshooting capability & experience . Good Knowledge on Linux Red Hat 7, Windows administration, LDAP, AD, IAM and Networking concepts. . Added advantage if Conjur PAM skills . Hands on Active Directory and LDAP queries Process Skills: . Configuration, optimization and health monitoring of the application and CyberArk installation of upgrades and patches as required . CyberArk PAS system administration . Report as needed to management regarding project status . Provide technical support and maintenance for the CyberArk infrastructure . Experience with break glass solutions and implementations . Work with CyberArk support for ticket escalation . Monitoring CyberArk Servers for CPU, memory and disk space utilizations. . Configure and checking CyberArk vault periodic backup. . Troubleshooting user access issues . Account onboarding using PVWA, Bulk upload utility. . Monitor PTA dashboard for any s and informing respective teams. . Document the operational aspects of the remediation process and security administration . Respond to s and notify appropriate stakeholders. . Manage s on operational issues with the PAS solution. . Troubleshooting of operational issues in CyberArk components. . Add, change and remove policies, safes, accounts and users based on requests / definitions from. . Participate in Disaster recovery Drills organized by the engineering team . Execute daily health check on CyberArk components . Ensure backup is being taken by CyberArk utility. . Advisory on PAS related enquiries from . Performing failback and recovery after a disaster recovery scenario, coordinated with the engineering staff. . Capacity and performance monitoring, ing on issues in these areas. . Activate, change and deactivate standard platforms in PAS . Coordination with infrastructure teamsto resolve issues in the implemented PAS solution . Coordinate with other teams like Network, Wintel, SIEM, etc. for troubleshooting any issues in existing integrations and features provided by the respective tools / services . Assist in break glass procedures related to CyberArk . Minor patches in CyberArk solution. Major Solution upgrade should be treated as project activity where an SME would be dedicated to completing the activity within the timeline . Update and maintain the existing documentation andin particular theOperation Guide and run books . Incident management . Work on the changes opened by associates for CyberArk solution . Support security incidents related to the CyberArk environment. Behavioral Skills : . Effective interpersonal, team building and communication skills . Ability to collaborate be able to communicate clearly and concisely both to laypeople and peers, be able to follow instructions, make a team stronger for your presence and not weaker. . Ability to see the bigger picture and differing perspectives to compromise, to balance competing priorities, and to prioritize the user. . Desire for continuous improvement, of the worthy sort always be learning and seeking improvement, avoid change aversion and excessive conservatism, equally avoid harmful perfectionism, 'not-invented-here' syndrome and damaging pursuit of the bleeding edge for its own sake. . Learn things quickly, while working outside the area of expertise. . Analyze a problem and realize exactly what all will be affected by even the smallest of change you make in your design . Ability to communicate complex technology to no tech audience in simple and precise manner. . Ownership skills. Certification: CyberArk Defender, CDE
