Engineering Delivery Lead

• Lead the identification and definition of complex business challenges, whether they arise from delivery challenges (resource bottlenecks, technical obstacles) or customer-side issues (usability, satisfaction). Break down these challenges into smaller, manageable components and align teams toward clear goals and outcomes.
• Develop and maintain the program roadmap, aligning it with organizational goals. Adjust and adapt the roadmap based on changing business priorities, feedback from stakeholders, or unforeseen challenges.
• Develop a deep understanding of the program's value to customers and clients. Ensure we addresses customer pain points and drives business growth. Ensure that features and updates meet customer expectations.
• Oversee the execution of operational processes, ensuring all teams are aligned and accountable for meeting program objectives. Track progress and continually optimize workflows to enhance productivity and performance.
• Actively manage relationships with key stakeholders, including development teams, designers, marketing, sales, customer support, and leadership.
• Facilitate clear and effective communication across teams to ensure alignment on goals and progress.
• Articulate complex business problems, product strategies, and program progress to both technical and non-technical stakeholders in a clear, concise, and compelling manner. Provide regular updates on program status, roadblocks, and solutions.
• Proactively seek opportunities to improve the Program and processes, drawing from customer feedback, performance metrics, and lessons learned. Drive ongoing optimization efforts to enhance program performance and user experience.

• 10 - 14 years of overall work experience, with 7+ years of experience in Program and Project Management.
• Proficiency in using tools such as JIRA to manage tasks, track progress, and report on project status.
• Strong understanding of SQL for querying databases and analyzing data.
• Familiarity with the technical aspects of data product development, including architecture and cloud infrastructure, to effectively communicate with development teams.
• Experience in building data processing applications using Hadoop, Spark, and NoSQL databases.
• Experience in building scalable enterprise data warehousing and modelling on-prem and/or on cloud platforms (AWS, GCP, Azure).
• Experience in managing and executing large programs; ability to act as an Agile coach to teams and customers.
• Experience in managing multiple teams and scaling them.
• Ability to identify and analyse complex business challenges (technical, operational, or client-related) and break them into smaller, manageable problems, support proposal creation and pre-sales activities.
• Experience in creating and maintaining data and product roadmaps, adjusting them based on changing priorities, feedback, and unforeseen challenges (risk and change management, risk mitigation).
• Ability to build strong relationships with multiple stakeholders, including developers, designers, marketing, sales, and leadership teams.
• Excellent communication skills, with the ability to clearly articulate complex concepts to both technical and non-technical stakeholders.
• Operational leadership experience in overseeing the execution of operational processes and improving workflows for maximum efficiency.

TheMathCompany