Store Manager - Quick Commerce {Visakhapatnam | Coimbatore }
- Visakhapatnam, Andhra Pradesh
- Permanent
- Full-time
Our dark store network is the backbone of this promise, with store managers playing a critical role in upholding operational rigor and service excellence. Store Managers handle 2 or more dark stores and are directly responsible for execution, quality, team management, and inventory accuracy at the store level.Key Job ResponsibilitiesStore Operations ExecutionEnsure timely picking, packing, and dispatch of customer orders as per defined SLAs and cut-off windows.Maintain store hygiene, safety standards, and 5S principles across multiple locations.Track and resolve operational issues related to picking errors, delivery rejections, and stockouts.People ManagementManage store-level manpower: pickers, loaders, associates, and delivery staff.Prepare daily shift rosters, assign duties, and ensure smooth staffing across shifts and stores.Conduct daily team huddles, communicate priorities, and provide training on SOPs and tools.Inventory and Space ManagementConduct daily cycle counts, BIN audits, and physical vs system stock reconciliations.Coordinate timely GRNs and stock putaway, and minimize inventory ageing and shrinkage.Optimize space utilization, layout adherence, and bin accuracy.Compliance and SafetyImplement safety protocols, fire drills, and equipment usage standards.Conduct periodic audits and ensure adherence to standard dispatch and inventory practices.Report incidents, non-compliance, and take corrective actions.Reporting and CoordinationShare store-level performance updates, daily order fill rates, and staff attendance with City Lead.Report issues and delays proactively and ensure timely resolution with cross-functional teams.Coordinate with logistics teams for timely handover of dispatches and return pickups.QualificationsEducation: Graduate in any discipline (preferred: Operations, Logistics, or Retail Management).Experience: 1-3 years of hands-on experience in dark store, warehouse, retail, or e-commerce operations.Skills:Strong team handling and execution capabilitiesAttention to detail and process adherenceWorking knowledge of Excel and familiarity with WMS systemsGood communication and problem-solving skillsPreferred Skills:Experience in a fast-paced environment like Q-commerce, grocery delivery, or 3PLExposure to inventory audit, store layout, and productivity planningWhat We Offer:Fast-track career opportunities in a fast-evolving categoryHands-on ownership and decision-making freedomRecognition for performance and operational innovation