Job Purpose To execute the Information Technology/Digital Transformation Projects and Manage Vendors/Resources effectively as per the given guidelines. Job Outline At ISB, Information Technology (IT) plays a key role in providing the requisite IT Program / Applications development and support services to all the stakeholders, to drive its strategic objectives in its research, teaching, and business functions. The jobholder as Sr. Associate Director IT - IT reports to the Director - IT, performs a set of responsibilities that ensures the needs of the end users are met on a day to day basis. While implementing IT-DT & related Technology projects, S/he needs to evaluate and manage the vendors and products, that meet the business requirements of various departments with minimal customizations. S/he needs to interact on regular basis with various departments, vendor teams and internal teams to deliver DT/IT projects as per need. Also look for resource requirements and interact with vendors and collaborate with HR for recruitment and onboarding. S/he needs to have Experience in Implementing Software Development Projects. Ability to interact with teams and understand requirements and collaborate with stakeholders for implementation. Understand and implement Change Management Process and Quality procedures. Experienced in Evaluating Products & Features, Map against business requirements and recommend suitable products for implementation. Evaluate, Onboard and Interact with Vendors and Vendor Teams for implementation. Desirable Experience - 15-16 years Education - Graduate degree with Computers or Post Graduate in Computer Science or Applications. Specific Skills Software Development and Project Management, Vendor and Team Management, Interaction with Functional Users and Change Management Process. Process and Compliance Management. IT solution and Delivery Management. Stakeholders Functional Departments IT Team Members Product Vendors Vendor Teams. Key Responsibilities and % Time Spent 1 To evaluate Products and Vendors and recommend suitable product for implementation with minimal customizations. 25% 2 Coordinate with Vendors and Resources for successful implementation of IT/DT projects with schedule and cost management. 35% 3 Interact with Functional Users and Vendor teams for issues resolution and escalate to management as required. Follow Quality procedures as required. 20% 4 Communicate to Teams and Management on Status, Manage Risks and Provide reports as required. 20% Total Time Spent on All Responsibilities 100% SN Key Result Area Key Performance Indicator Measure Weightage 1 Projects Delivery Projects Implementation within Agreed Cost and Schedule. Deviation in Agreed Schedule Deviation in Agreed Cost User Satisfaction 35% 2 Product Evaluations Evaluation with Key Parameters Demonstrations with DT & Functional Teams Changes in Acceptance Criteria of Products Number of Demos completed without repetition 30% 3 Vendor Management Timely response on queries and concerns. Timely escalation and Change Management. Escalations from Vendors and Internal Departments. Unreported issues to Management 20% 4 Resource Management Timely on boarding of required resources. Timely follow up on deliverables and communication Delay on resource availability. Delay on Status Updates. 15% Any Other Significant Input Understanding of Technology. Certification in Project Management and Agile Methodologies.