Job Description -Calling Leads and qualifying the lead for site visit (Handling Customer Inquiry). Attending In-bound and outbound marketing calls to leads generated through various marketing activates. * Responsible for entire pre-sales function, from leads handling to customer site visit to closure * Providing information to clients with real estate requirement over calls, email, WhatsApp * Follow-up with Customer. Doing regular follow-ups and ensuring customer site visit. * Addressing issues & feedbacks from your clients - over calls, site visit and post visit follow-ups * Co-coordinating with sales team after site visit, updating and maintaining daily, weekly and monthly reports. Daily tracking and reporting of lead metrics * Manage and solve client queries, concerns and grievances. Resolve customer complaints quickly and effectively