Transformation Quality Deputy Manager

Adecco

Bangalore, Karnataka
Permanent
Full-time

1 month ago

About Company:Client is a global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2023 totaled $13.1 billion. To learn how we can supercharge progress for you,An Ideal Candidate:The Project Manager (PM) provides the implementation expertise in delivering medium, large and/or complex network integration projects spanning multiple products and services. The PM will serve as project lead to the Customer for all qualified initiatives. The Project Manager facilitates the implementation of the various products from the client through coordination and being the single point of contact for the end customers.Key Competencies:1 Planning, organizing and managing customer solutions. Solid subject matter knowledge is required.
2 The Project Manager manages all aspect of the project, including team management and vendor management.
3 Prepare and deliver Customer program plan to ensure accurate expectations are set and advise Customers of any critical project Milestones 4 Provide and arrange support across regions for global programs.
5 Apply & assure end-to-end Verizon Project Methodology and ensure high quality results.
6 Lead the project team (as the overall primary point of contact) throughout a Customer Program lifecycle and ensure that all key Milestones are met.
7 Ensure that project delivery activities are coordinated between the Customer, Sales account team, and internal groups (e.g., Service Delivery, Billing, and Service Management).
8 Ensure that a clean hand-over to the Customer & Service Management team at the close of each project is facilitated. 9 Capture Customer business priorities, critical information & agree project plan.
10 Ensure that service activations are scheduled & facilitated with the Customer.
11 Coordinate, host and attend virtual team meetings with Customers, account teams, and internal groups.
12 Proactively provide the Customer, Sales Rep(s) & Service Manager with frequent project progress reports, highlighting Risks, Actions, Issues &/or Dependencies (written & verbal as appropriate).
13 Provide project dashboard reports to key internal & Customer stakeholders.
14 Assess, record & mitigate risks / dependencies against project on-time delivery, quality &/or budget.
15 Lead cross functional teams to take preventative (& corrective) action on any project related issues and escalate as required to ensure Customer requirements and due dates are met.

Adecco

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