Job Description: Expert consulting for SuccessFactors Learning Management Systems modules. Conduct discovery meeting with business/vendors, conveying effectively the purpose and value of the SAP Cloud HCM (SuccessFactors) solutions Design and/or build learning solution to requirements in LMS Integrate LMS with Jam as designed by LMS Admin Integrate LMS with Jam as designed by LMS Admin. Manage technical support questions and issues from the learning mailbox Create and configure Excel documents to successfully import into LMS Upload and test courses to iContent and other content management systems (iDocs, SharePoint, BrightCove, UPerform) Consult on reporting needs and LMS data Consult on learning programs and solutions for groups who want to use the LMS Accountable for day-to-day work and collaborate with project manager and team members to ensure a successful project outcome Document business needs, implemented/configured processes, and any unresolved open action-items; deliver this documentation to Business Support Experience You Would Be Expected To Have Experience and knowledge of the Agile methodologies Ability to work with customers/vendors/business, to understand their needs, to influence and lead the business proactively by delivering requirements that drive out business benefits - MANDATORY Ability to drive re-use at all levels, and to ensure solutions provided are transforming the business and the Service platform in line with agreed roadmaps - MANDATORY