Executive - Customer Support (1-3 yrs) Gurgaon/Gurugram (After-Sales/Customer Service)
Jobaaj.com
Gurgaon, Haryana
Permanent
Full-time
1 month ago
We're Hiring: Customer Support Executive Are you passionate about helping others and delivering exceptional customer experiences? We are hiring for on of our client so join our dynamic team in Gurugram as a Customer Support Executive and be the voice of our brand! Location: Gurugram Employment Type: Full-time Experience: 1-5 Years Key Responsibilities:- Handle inbound and outbound voice calls to assist customers with queries, complaints, and service requests- Maintain high service standards and ensure customer satisfaction on every interaction- Provide accurate and relevant information tailored to customer needs- Record and update all customer interactions in the internal CRM system- Follow defined workflows and service protocols to resolve issues efficiently- Meet performance targets including call quality, response time, and resolution rate Requirements:- 1 to 3 years of experience in a voice-based customer support role- Excellent verbal communication skills in English- Strong interpersonal skills with the ability to stay calm under pressure- Basic computer literacy and familiarity with CRM tools- Availability to work 6 days a week in a fixed day shift Why Join Us?- Friendly, collaborative, and supportive work environment- Clear growth opportunities and career development support- Competitive salary and employee benefits Interested? Send your resume to or apply directly through LinkedIn.For inquiries, contact us at: 7088262443Let's build something great together! (ref:updazz.com)