Senior Staff Engineer, CRM-Salesforce
- India
- Permanent
- Full-time
- Total experience 10+ years.
- Strong hands-on experience in Salesforce Service Cloud setup, customization, and console development.
- Proficiency in Lightning Web Components (LWC), Aura Components, Apex, and Visualforce.
- Solid knowledge of Salesforce APIs (REST/SOAP), integration patterns, and database concepts.
- Strong skills in SOQL, HTML, CSS, JavaScript for front-end customization.
- Experience in Salesforce Workflow, Process Builder, and automation tools.
- Strong working experience in Salesforce Development.
- Excellent communication and collaboration skills for working across global teams.
- Understanding functional requirements thoroughly and analysing the client's needs in the context of the project.
- Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realize it.
- Determining and implementing design methodologies and tool sets.
- Enabling application development by coordinating requirements, schedules, and activities.
- Being able to lead/support UAT and production roll outs.
- Creating, understanding and validating WBS and estimated effort for given module/task, and being able to justify it.
- Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement.
- Giving constructive feedback to the team members and setting clear expectations.
- Helping the team in troubleshooting and resolving of complex bugs.
- Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
- Carrying out POCs to make sure that suggested design/technologies meet the requirements.