SR. EXECUTIVE - STORE (M/F/D)

• Overseeing the daily operations of our store ensuring smooth functioning.
• Developing and implementing business strategies to achieve the organization's goals and objectives.
• Ensuring the store is well-stocked, clean and properly merchandised to attract customers.
• Recruiting, training, and supervising retail staff; maintaining a fully engaged and high performing team.
• Implementing effective security policies to prevent theft and damage to store inventories.
• Analyzing sales and revenue reports and making forecasts.
• Ensuring high customer service standards are met and resolve any customer complaints swiftly.
• Identifying underperforming areas in the store operations and devising improvement strategies.
• Promoting the store and launching effective marketing campaigns to maximize brand visibility.
• Ensuring all health and safety measures are implemented and are in line with company and legal expectations.
• Keeping an up-to-date knowledge of the market and competitors enabling effective strategic planning.
• Organizing and executing sales promotions, and setting a strategic direction for the company's promotional theme.
• Meeting with company executives to review store performance, progress towards goals, and discuss future endeavors and plans.
• Managing and prioritizing multiple projects, in a fast-paced, high-volume environment

• Bachelor's degree in Business Administration or related field from an accredited university. Masters in a related field will be preferred.
• Minimum of 5-7 years' experience in a management position in a retail environment. Experience at a strategic level is a plus.
• Proven ability to successfully manage store operations including experience in sales, customer relations, employee management, and inventory control.
• Strong understanding of store financials including P&L, sales forecasting, budgeting and expense control.
• Ability to analyze sales metrics, derive insights and implement changes to improve store performance.
• Excellent leadership skills with a focus to consistently exceed team and individual sales goals.
• Strong communication and team management skills; the ability to lead, motivate and inspire team to deliver excellent performance.
• A flexible work schedule including nights, weekends, and holidays.
• Proficient in MS Office Suite, including Excel, Word, and PowerPoint. Experience with a POS system is a bonus.
• Excellent problem-solving skills, with the ability to effectively resolve conflicts in a tactful and diplomatic manner.
• Customer-centric mindset, with previous success in maintaining high customer satisfaction scores.
• Knowledge of current market trends is desirable.
• Must be able to efficiently manage time and manage multiple tasks simultaneously.

Hella