Director of Operations - Products Division (APAC Region)
Black Box
- Bangalore, Karnataka
- Permanent
- Full-time
- Align, synchronize and manage Global Operational processes with cross-functional team members in India and around the world, many of whom are in different time zones.
- Manage on-boarding and on-going Operations with India-based Electronics Manufacturing Services (EMS), Contract Manufacturers (CMs) and other electronic product suppliers.
- Provide in-country support in activities initated by the Sales and Sales Operations teams.
- Negotiates contractual agreements related to the set-up of electronics manufacturing in India, utilizing EMS and CMs, in partnership with local suppliers.
- Identify, Engage and Negotiate with new Supplier, EMS and CMs.
- Coordinate with Global Procurement team.
- Coordinate with Global Quality team.
- Regularly evaluate the efficiency of business procedures according to organizational objectives and apply improvements.
- Review financial information and adjust operational budgets to promote profitability.
- Revise and/or formulate policies and promote their implementation.
- Manage relationships/agreements with external partners/vendors.
- Drive cost-out initiatives within India supply-base.
- Serve as an escalation point for issues regarding product or service delivery.
- Evaluate overall performance by gathering, analyzing and interpreting data and metrics.
- Ensure that the company runs with legality and conformity to established regulations.
- Excellent organizational, project management, and leadership abilities
- Outstanding communication and people skills
- Knowledge of India industry legal rules and guidelines
- In-depth knowledge of diverse business functions and principles (e.g. supply chain, finance, etc.)
- Working knowledge of data analysis and performance/operation metrics
- Familiarity with MS Office and SAP (S4/Hana)
- Working knowledge of ISO 9001:2015 and Quality Management Systems.
- Degree in business administration or electronics engineering. Advanced degree will be a plus
- Minimum 5 years experience managing Electronics Manufacturing Services (EMS), Contract Manufacturers (CMs) and other electronic product suppliers.
- Project Management Professional (PMP) certification (or similar credential) strongly desired.