Project Manager II

Thiruvananthapuram, Kerala Kochi, Kerala
Permanent
Full-time

1 month ago

Job Description:Role Proficiency:Perform end-to-end management of a single or portfolio of projects with TCV 500K - $1Mn in deliverables based or outcome-based model by delivering the agreed scope within the agreed timelines and cost. Fully ensuring the success and acceptance criteria of the project are met and customer satisfaction is enhanced.Outcomes: * Identify key stakeholders to ensure establishing and maintaining positive business relationships among stakeholders (internal or external)

Maintain regular communication with customer / partner / supplier; addressing needs through empathy with their environment
Define activities responsibilities critical milestones resources skills needs interfaces and budget. Optimize costs and time utilization minimise waste and deliver projects on time and budget as per the contract and agreed scope with a high quality result.
Anticipate all possible risks and manage them by applying the suitable risk management strategy; developing contingency plans.
Define and implement the governance model as per the project needs
Plan and implement metrics driven management model and quantitatively assess the project health
Orchestrate projects to develop or implement new internal or externally defined processes to meet identified business needs.
Effective implementation of software delivery methodologies and instil customer’s confidence
Build manage and nurture high performing teams providing individual and team mentoring ensuring high levels of team engagement and developing capabilities within team ensuring seamless communication and resolving conflicts
Adopt and build software engineering best practices which can be leveraged by other teams

Measures of Outcomes: * Sprint velocity/team productivity

Planned schedule vs actual
Planned effort vs actual
Planned cost vs actual
Retention
Requirement stability and effectiveness of scope change management
Product quality (rework effort defect density defect leakage in various phases and number of rejected defects)
Risk management index
Adoption of reusable components and artefacts
Customer satisfaction
Team satisfaction

Outputs Expected:Scope Management : * Conduct requirements analysisrequirements elicitation
scope control
and scope prioritization based on customer needs and scope change management * Drive the creation of common standards such as design documentstraceability matrix
bridge documents
analysis methodologies and solution artefacts * Partner with the customer to define their requirements / elicit requirements from solution envisioning workshop

Manage customers expectations by pre- planning deliverables like wireframes

prototypes
demos
MVPs etc * Conduct impact analysis of any scope changes across phases and negotiate with the customer for scope prioritizationEstimation and Resource Planning: * Consolidate estimates at a solution levelevaluate risks and validate estimates from a technical standpoint
assumptions
and defining scope and boundaries * Reviewvalidate and negotiate estimates across service lines * Conduct resource planning (pyramidpeople development) at a project level based on project requirements * Conduct impact analysis for changes and analyze corresponding impact to overall estimates and resource loading

Identify the different roles and skills for each role

considering the constraints
pre-requisites and other project specific KPIsProject/ Schedule Management: * Identify and plan the end-end activities required to meet the project acceptance criteria

Plan and manage multiple small/ medium size projects/ modules as defined within UST
Identify risks and mitigation strategies and implement the same to manage simple

small or medium size projects/ modules * Anticipate items that cause schedule delaysschedule dependencies and manage them following the proper risk management plan * Identify options to fast track the schedule and plans to implement the same

Estimate the work

plan and track the activities closely and report the progress on a regular basisRisk/Issue management: * Proactively identify any dependencies that might impact the project KPIsfacilitate agreement with dependency owners and closely track them on the plan * Identify and closely track the risks in the project and follow escalation path

Document the risks and issues in the project

communicate them to all relevant stakeholders and closely track the impactStakeholder Management: * Identify the internal and external stakeholders on the project

Define the RACIA chart and communicate the roles/responsibilities to the stakeholders
Define the communication plan and implement the same
Ensures that stakeholder needs

concerns or complaints are understood and addressedTest and Defect Management : * Ensure the test approach is defined and agreed for the project

Support system integration testing (functional / technical)
Review/mentor team during test execution
Support defining the test strategy and scenarios
Understand the business impact of defects
Prioritize the defects based on their criticality and severity
Participate in defect triage meetings
Identify and analyse root cause of defects
Interpret the results

Configuration Management: * Ensure and drive the process within the scope of the project

Provide information / articulate / demonstrate work during configuration audits and implement corrective action

Software Development Process Tools & Techniques: * Define/adopt the right tooling strategy for the project

Independently guide the team to develop efficient and high-quality work products
Meet project goals

ensure process compliance and mentor the teamGovernance: * Create continuous quality improvement plan

Define QA processes / plan
Tailor organization's quality guidelines and benchmarks to meet specific project quality requirements and processes
Identify root causes and implement necessary preventive/corrective actions to proactively address challenges that might impact project KPIs

Domain / Industry Knowledge: * Guide team members to conduct research to keep abreast of the key business environment and competitive landscape

Understand how the proposed solution meets client requirements
Identify the key industry parameters to achieve market sensing

Technology Concepts: * Understand customer's technology landscape

Map business requirements to technology requirements
Set expectations with the customer
Leverage that knowledge in day-to-day work or upgrading skills of the team
Provide inputs on potential areas of opportunity for UST

Profitability Management: * Analyse profitability for project

Create profitability sheet based on resource plan
Modify parameters in the profitability sheet and identify impact on margins
Carry out basic deal pricing
Apply project principles for improving the project profitability

Pricing & Licensing Models: * Define the pricing models for medium complex projects

Conduct estimation for complex projects viz. FP / value-based pricing

etc. * Understand pricing strategies and business models of relevant productssolutions or associated services * Review simple proposalsKnowledge Management (KM): * Establish a KM plan and platform that can be leveraged by new joiners to the project

Establish a platform to enable knowledge sharing among the project team members
Ensure that the learnings from the project are contributed to the KM repository
Ensure that the organization level KM Platforms (platform and content) is enabled for consumption by the project

Account Management Processes and Tools: * Comply with account management activities and drive towards the account management KPIs relevant for the project

Ability to write contracts in a language mitigating potential risks.
Collaborate with other projects and enabling functions to deliver value to UST and to the customer in terms of ideas

automation
etcSolution Structuring: * Present the proposed solution to the customer highlighting the solution benefits and road map to achieve

Understand the end in mind and define Win Themes. Carve out simple solution / POC to build confidence in the solution
Review the proposal for completeness

Self-Development and Organizational initiatives: * Review other project artefacts with health assessment

Actively participate in forums like PM forums and share best practices and learnings from own projects
Adopt learnings and reusable methodologies/tools from other projects to improve productivity and quality
Constantly enhance knowledge and implement the same to leverage the best software engineering methodologies

concepts
automation
etcTeam Development: * Implement a framework to assess the skill level of the team and work with the team to define a skill enhancement plan

Nurture the innovation potential within the team and harness it to positively impact the project outcomes
Provide feedback and enable the team to perform independently and grow
Identify the career aspirations of the team members and guide/coach them to define a development plan to achieve the same

Skill Examples: * Impact and Influence

Relationship building
Project strategy planning
Identify project risks and define action plans to manage
Define a project plan by breaking it down into individual project tasks
Communicate project progress to all relevant parties reporting on topics such as cost control schedule achievements quality control risk avoidance and changes to project specifications
Delegate tasks and manage team member contributions appropriately
Manage external contracted resources to achieve project objectives
Optimize project portfolio timelines and delivery objectives by achieving consensus on stakeholder priorities
Assess the project heath using quantitative measures and change the course of action as needed
Conflict management within the team and with external stakeholders
Collaborate with different techno-functional teams within own and customer organization to ensure the right standards and practices are implemented

Knowledge Examples:

A project methodology including approaches to define project steps and tools to set up action plans
Technologies to be implemented within the project
Company business strategy and business processes
Development and compliance with financial plans and budgets
IPR principles and regulation
Structured project management methodologies (e.g. agile techniques)
Estimation techniques
Metrics analysis and quantitative management
Root cause analysis
People management including goal setting growth aspects and coaching
Understanding of the quality and governance models of UST and the customer; aligning the deliverables to meet those standards

Additional Comments:Same as aboveSkills:Project Management,Technical knowledge,Team ManagementAbout Company:UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

UST

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