Control Manager Programs - Vice President
JPMorgan Chase
- Bangalore, Karnataka
- Permanent
- Full-time
- Develop project plans based on the business cases; monitor project progress and establish SLAs for the project closure
- Liaise with LoB Control Managers and other groups to close action items /conditions raised as part of Change governance & initiative process
- Evaluate and perform an end-to-end analysis of the WLS / CB program's risk and control environment to:
- Perform Change Risk Governance & Change risk assessments
- Implement change management protocols that addresses change, program and operational risk.
- Identify significant gaps and weaknesses in the control environment,
- Collaborate with control managers to build and implement the risk management strategies for the gaps & weaknesses identified.
- Monitor compliance of regulations, policies and procedures relative to operational and regulatory risk exposure
- Perform reviews and deep dives into transitions and migrations to provide holistic and meaningful solutions for risk mitigation & process improvement
- Assist business in annual attestations of program and other control / procedure requirements
- Maintain awareness of significant risk and control issues within the business and integrate as appropriate into project efforts.
- Build/ Establish Key Risk Indicator framework to ensure appropriateness of Metrics and KPIs
- Deliver accurate status reports and appropriate risk reporting for monthly reviews and other reporting
- Assist in developing and documentation of Control & Operational Risk Evaluation mapping through participation in end-to-end process walkthroughs and deep dives with operations & control managers.
- Drive in building a proactive Risk culture and conduct training and awareness around risk management and mitigation
- Establish and reinforce control governance and reporting
- Knowledge of investment banking products including Loans is preferred
- Bachelor's Degree with a minimum 12+ years relevant Banking and Financial Services experience
- Risk Certifications such as ORM/ PRM/ APRM/ CIA/ CRISC/ CORM will be an added advantage
- Project Management certification and Lean/ Six Sigma knowledge and experience is preferred.
- Experienced in consulting with project stakeholders, including the skills to facilitate compromises and resolve conflicting requirements. Strong consulting and stakeholder management skills, a client service philosophy, and the ability to build and foster internal relationships
- Experience in driving risk based process improvement using (not exhaustive) is preferred:
- PARC techniques
- FMEA
- Process Mapping incl. Value Stream Mapping
- Root Cause Analysis
- Qualitative & Quantitative Risk assessment tools
- Experience end to end risk management life cycle including:
- Knowledge of Risk Management Tools
- Performing risk assessments
- Risk Reporting and Dashboarding
- Good project/program management experience in operations environment. Might perhaps have experience managing large location strategy initiatives or programs.
- Experience in having responsibility for people and process elements, ideally a business project manager, who understands human change elements implicit in project delivery.
- Flexibility to work global hours