Technical Consultant (JavaScript & SQL | SaaS Platform)
PairSoft View all jobs
- Ahmedabad, Gujarat
- Permanent
- Full-time
Responsibilities / Essential Functions
- Installs and configures PairSoft products and applications in both Cloud and On-Premise environments, ensuring compatibility and performance.
- Provides technical guidance on product prerequisites, system compatibility, and deployment best practices tailored to client environments.
- Assists in identifying and troubleshooting product-related defects, escalating to development or engineering teams when necessary.
- Participates in client meetings and internal project discussions, offering technical input on feasibility, architecture, and integration strategies.
- Identifies opportunities for improving product functionality, integration flow, or deployment methodology and relays structured feedback to internal teams.
- Documents technical implementation approaches, custom workflows, and client-specific configurations to support repeatable best practices.
- Designs, develops, and tests custom configurations, API integrations, and automation workflows within the PairSoft platform and connected systems.
- Supports and maintains active configurations and custom JavaScript modules, monitors logs for performance optimization, and troubleshoots end-user issues.
- Performs other technical consulting or engineering duties as assigned within the scope of Product Services or Professional Services.
- Bachelor’s degree in Computer Science, Information Systems, Business Technology, or a related field, or equivalent practical experience.
- 1+ years of experience working with enterprise software implementations, technical support, system administration, or business application consulting.
- Experience working in client-facing technical roles or implementation teams is preferred.
- Client-Facing & Business Skills:
- Ability to work directly with clients to understand requirements and troubleshoot issues.
- Comfortable participating in implementation meetings, discovery sessions, and client support calls.
- Strong communication skills, with the ability to explain technical concepts to non-technical users, as well as ability to document solutions, processes, and configurations clearly.
- ERP/CRM and SaaS Experience:
- At least 1 year of experience supporting or implementing ERP, CRM, or SaaS solutions.
- Experience working with platforms such as Microsoft Dynamics GP/SL/365BC, Blackbaud, NetSuite, Sage, or similar business systems is a plus.
- Ability to understand business workflows and translate them into system configurations or integrations.
- Integration & API Familiarity:
- Basic understanding of REST APIs and system integrations. Familiarity with JSON and XML data formats is a plus. Experience using tools such as Postman or Swagger to test or review APIs is a plus.
- Technical Skills (Basic to Intermediate):
- Understanding of SQL queries and data structures for troubleshooting or reporting purposes.
- Familiarity with scripting or automation tools is helpful.
- Comfortable working with data imports/exports, system configuration, and integration troubleshooting.
- Networking & Infrastructure Awareness:
- Basic familiarity with web applications, authentication methods (SSO, OAuth), and cloud environments.
- Exposure to IIS, SSL/TLS, or firewall configuration concepts is a plus.
- Remote Work Capability:
- Comfortable working in remote or distributed teams.
- Experience using collaboration tools such as Microsoft Teams, Jira, Confluence, Zoom, or similar platforms.
- Work Hours:
- Must be available to work during standard business hours in the Eastern US Time Zone (EST/EDT).
- Opportunity to grow your career with a rapidly growing organisation.
- Exposure to working with a Microsoft gold partner organization with the latest technologies.
- People first organisation culture
- Company Paid Group Mediclaim Insurance for employee, spouse and up to 2 Kids of INR 400,000 per annum
- Company Paid Group Personal accidental insurance for employees of INR 1,000,000 per annum.
- Company Paid & Manager approved Career Advancement Opportunities
- Best in the Industry referral bonus policy.
- 29 Paid leaves throughout the year
- Company-paid Maternity leaves for female employees