Front office Executive
Jones Lang LaSalle
- Kolkata, West Bengal
- Permanent
- Full-time
- Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client.
- Site personnel are notified of guest’s arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor.
- Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders.
- Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures.
- Ensure Accenture specific processes/manuals is followed
- Visitor admission is properly authorized
- Assisting with special needs for visitors with disabilities.
- Ensuring basic cleanliness of lobby, lifts and public area.
- Ensure the laptop details are scanned and check for Govt. ID’s.
- Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix.
- Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival
- Client safety and security protocols are followed
- Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client.
- Ensuring the all last-minute visitors are guided to do a self-checking with self-check in Kiosk.
- Giving daily handover of tasks completed and pending
- Ensuring all devices are operational and placed at the desk. iPad /printer/ Camera/ Scanner Etc.
- Ensuring the all last-minute visitors are guided to do a self-checking with self-check in in Kiosk.
- Issuing Temporary access cards to Accenture employees & following up via emails for returning cards.
- Handling cash and maintaining the VMS register.
- Regular checking/monitoring of emails addressed to reception and prompt reply of all email.
- Checking the VMS and ensuring all Clients and Visitors badges are prepared as requested.
- Following up with teams to ensure approvals are in place for all upcoming visits
- Checking the Client welcome screen and getting it updated by IT team .
- Coordinating with HK for proper cleaning and maintenance e of lobby.
- Guiding Visitors, Clients or employees to correct floor.
- Being aware of all emergency exists in the floor and guiding the team members during emergency.
- Having up to date knowledge of all Floors and IG operating from each floor.
- Reconciliation of all Access cards and paper badges issued from reception.
- Making and sharing of Daily report to Manager.
- Greet guest and colleagues with a smile and maintain a friendly facial expression.
- Answering the calls within 3 rings.
- Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client.
- Site personnel are notified of guest’s arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor.
- Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders.
- Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures.
- Ensure Accenture specific processes/manuals is followed
- Visitor admission is properly authorized
- Assisting with special needs for visitors with disabilities.
- Ensuring basic cleanliness of lobby, lifts and public area.
- Ensure the laptop details are scanned and check for Govt. ID’s.
- Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix.
- Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival
- Client safety and security protocols are followed
- Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client.
- Ensuring the all last-minute visitors are guided to do a self-checking with self-check in Kiosk.
- Giving daily handover of tasks completed and pending
- Ensuring all devices are operational and placed at the desk. iPad /printer/ Camera/ Scanner Etc.
- Ensuring the all last-minute visitors are guided to do a self-checking with self-check in in Kiosk.
- Issuing Temporary access cards to Accenture employees & following up via emails for returning cards.
- Handling cash and maintaining the VMS register.
- Regular checking/monitoring of emails addressed to reception and prompt reply of all email.
- Checking the VMS and ensuring all Clients and Visitors badges are prepared as requested.
- Following up with teams to ensure approvals are in place for all upcoming visits
- Checking the Client welcome screen and getting it updated by IT team .
- Coordinating with HK for proper cleaning and maintenance e of lobby.
- Guiding Visitors, Clients or employees to correct floor.
- Being aware of all emergency exists in the floor and guiding the team members during emergency.
- Having up to date knowledge of all Floors and IG operating from each floor.
- Reconciliation of all Access cards and paper badges issued from reception.
- Making and sharing of Daily report to Manager.
- Greet guest and colleagues with a smile and maintain a friendly facial expression.
- Answering the calls within 3 rings.
I want to work for JLL.