Circle:Circle Head
- Kolkata, West Bengal
- Permanent
- Full-time
With branches spread across the country, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services
About the Role
The Circle Head (CH) heads a network of branches and is responsible for business expansion and growth in the Circle so as to achieve the topline and profitability goals of the Circle. The CH coordinates with the cluster heads and branch heads to ensure that they are able to respond proactively to the business issues and challenges by providing them with the required guidance and support. The CH is also responsible for maintaining regulatory and procedural compliance.
Key Responsibilities
- Prepare the Circle business growth strategy and implement them through the team of Cluster Heads/ Branch Heads for profitable growth.
- Plan and ensure implementation of Branch expansion plans, upgradation of extension counters/ Branches and Points of Service, in line with the growth plans of the Bank.
- Establish budgets and targets and provide guidance to the Circle Office teams, Cluster Heads and Branch Heads in preparing business plans for their respective areas
- Establish and strengthen relations with Key Customers in collaboration with the Branch Head/ Branch team to generate business
- Review and monitor performance of the Circle Office teams, Clusters and Branches for ensuring achievement of all targets, productivity, quality and compliance standards.
- Review and ensure compliance of all processes according to bank’s policies including timely action on internal and statutory audit observation
- Coach and mentor high potential talent to develop them for higher responsibilities.
- Ensure manpower needs are fulfilled to implement the branch/ business expansion in the circle
- Liaison with project team, infrastructure and support service providers for efficient service delivery
Optimal qualification for success on the job is:
- Graduation / Post-Graduation (MBA-Marketing preferred) from a recognized institute
- NCFM and AMFI Certifications
- 15-20 years of experience in the BFSI sector
For successful execution of the job, the candidate should possess:
- Knowledge of industry, technology, marketing, and product trends
- Knowledge of regulatory guidelines and norms
- Good communication (both verbal and written) skill in both English and the local language
- Ability to manage complex client situations
- Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment
- Ability to handle pressure and meet deadlines
- Ability to coach and mentor others