Manager-Business Management -Professional Services

EXL Service View all jobs

  • Gurgaon, Haryana
  • Permanent
  • Full-time
  • 6 days ago
Job Category: OperationsJob Description:It involves overseeing client projects, ensuring timely delivery and quality standards. Responsibilities include managing teams, optimizing processes, and fostering client relationships. The position requires strategic planning, problem-solving skills, and effective communication to achieve project goals and drive business growthResponsibilities:Key Responsibilities
  • PMO Support & Governance
  • Support project planning, execution, and governance processes.
  • Track project deliverables, milestones, and risks, ensuring alignment with business goals.
  • Prepare executive dashboards, project health reports, and governance packs.
  • Ensure compliance with organizational PMO standards, processes, and templates.
  • Data Analytics & Reporting
  • Collect, clean, and analyze data from multiple sources to generate actionable insights.
  • Design and maintain dashboards to monitor KPIs, performance metrics, and resource utilization.
  • Perform trend analysis, root cause identification, and scenario modeling.
  • Partner with stakeholders to identify reporting needs and deliver accurate, timely insights.
  • Stakeholder Management
  • Collaborate with cross-functional teams, project managers, and leadership to drive decision-making.
  • Communicate findings and recommendations clearly to both technical and non-technical stakeholders.
Qualifications:Qualifications & Skills
  • Bachelor's degree in Business, Computer Science, Data Analytics, or related field.
  • 4-5 years of experience in PMO, project reporting, or data analytics roles.
  • Strong analytical skills with the ability to interpret complex datasets.
  • Excellent written and verbal communication skills.
  • Strong organizational skills with attention to detail.
Technical Skills (Preferred Tools Experience)
  • Project Management Tools: MS Project, JIRA, Asana, or similar.
  • Data Analytics & Visualization: Power BI, Tableau, or Qlik.
  • Data Handling: Advanced Excel (pivot tables, macros, formulas), SQL.
  • Presentation & Documentation: MS PowerPoint, Word, and SharePoint.
Key Attributes
  • Self-driven with strong problem-solving ability.
  • Comfortable working in fast-paced environments with multiple priorities.
  • Ability to bridge the gap between project execution and data-driven insights.

EXL Service