
WFM (Kronos/ Dayforce/ Pro WFM/ Workforce Software) - Staff
- Bangalore, Karnataka
- Permanent
- Full-time
- Support client projects leveraging deep knowledge and understanding of Time Management, Attendance, Leave Management, Labour Scheduling and other components of Workforce management processes and systems
- Work on client projects as part of a globally distributed team
- Ensure high quality deliverables are produced for the project with exhaustive internal reviews and obtain excellent feedback from the client and global project counterparts
- Participate in full project life cycle activities (Discovery, Design, Configuration, Build, Testing, Knowledge Transfer, Migration and Postproduction Support)
- Support development of thought leadership, collateral, tools, techniques and methodologies to build and enhance Workforce management service offerings within the practice
- Manage and support EY initiatives within the practice
- Support to drive effective client communication, cadence and build relations with client and project team counterparts across global locations
- Integrity and commitment to work in a new and challenging environment
- Ability to manage ambiguity and to be proactive
- Strong communication and presentation skills
- Cross cultural awareness and sensitivity
- High energy, agility and adaptability
- Ability to maintain positive attitude towards receiving feedback and ongoing training
- Open to travel for projects that are approved per EY and country specific travel advisories
- 2-4 years of experience in Workforce management (Time management, attendance, scheduling, etc.)
- Experience in configuring Kronos Workforce central modules (Timekeeping, Accruals, Attendance, Attestation etc.,) on v7+ and above
- Experience with Kronos Workforce Integration Manager (WIM); experience with designing/building and maintaining integrations
- Knowledge of relational databases; Database querying - Ability to write complex SQL statements; MS SQL/Oracle
- Proven ability to apply leading practices to the software development life cycle based on experiences with agile and blended approaches
- Experience with file transfer protocol, e.g. FTP, sFTP, EDI, etc
- Knowledge of data manipulation & transformation - ability to manipulate different formats of data including flat files, csv/txt, lookup tables, etc
- Overall knowledge of how integrations interact with Kronos workforce central suite of software
- Understanding of business requirements and translating them into technical requirements
- Knowledge and experience of end to end Work Force Management process
- Experience in process mapping and documentation using Visio and other tools
- Certification in Dell Boomi and Workforce Dimensions
- Experience with Microsoft Visual Studio, RDL, and/or SSRS for reports
- Experience working on other WFM products i.e. Ceridian, ADP E-time or any other WFM product
- Experience working on policy, process and design of the overall WFM solution
- Knowledge of payroll
- Knowledge and experience of working in a cross-cultural setup
- Strong desire to learn and demonstrate examples of change management deliverables
- Support, coaching and feedback from some of the most engaging colleagues around
- Opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that's right for you