Manage a team of Guidewire QA Engineers as they test and automate for existing and new Guidewire Cloud customers. Nurture your team to achieve their potential, coach them in attaining their vision of professional development. Support your team with career growth, training needs as well as resourcing projects. Be part of the strategic management team for Production and Essential Services. Join a new, growing team within our Professional Services organization that will be at the forefront of Guidewire's ongoing migration to the cloud. Responsibilities Responsible for line management of QA Engineers based in India (Bengaluru and Chennai) Onboard new hires, conduct quarterly (performance) check-ins, request deliver feedback and manage individual development plans Provide coaching and ensure staff are receiving project mentoring Engage in capacity resource planning in coordination with the staffing resource manager Lead organizational efforts such as workforce planning, knowledge management, and succession planning Lead organization wide initiatives such as organizing training programs, technical workshops. Lead initiatives to improve current processes such as hiring, onboarding, career development as well as new processes to improve the organization. Participate in candidate interviews and hiring decisions, help train others in the hiring process Manage performance issues and any arising internal conflict to resolution Make recommendations for promotions and or salary actions by gathering necessary feedback for informed decision-making Ensure available training and collateral (e.g. new product roll-out or skills development) is communicated to staff Monitor usage of paid time off and study leave to ensure compliance and work life balance Coordinate and project manage the completion of internal initiatives as assigned Provide mentoring and support to the team as needed Serve as a mediator on internal issues and conflicting priorities for members of cross-functional teams focused on the delivery of new or existing solutions to clients Required Skills Experience Experience as a people manager in a consulting organization or similar services organization within a software product company (around 13 years experience). Excellent problem solving and communication skills Demonstrated success with aligning teams to meet company and functional objectives Demonstrated success as a manager with the ability to hire, mentor, coach, and develop your team Must be able to work in a fast-paced and passionate environment BSc in Computer Science or equivalent from third-level or higher education institution About Guidewire Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC . Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
