
Manager, SAP Sales and Service Systems
- Pune, Maharashtra
- Permanent
- Full-time
- Strategic Leadership: Provide strategic direction and guidance to the IT team and business partners, focusing on Order Management and SAP Order-to-Cash (O2C) processes, to ensure the effective use of technology in supporting the end-to-end O2C process.
- Sales Order Management: Oversee the design and optimization of sales order management workflows within SAP S/4, including quoting, order creation, pricing, availability checks, credit management, invoicing and delivery processing.
- Reporting and Analytics: Help define and implement reporting and analytics capabilities within SAP S/4 and our SAC & business intelligence system to provide actionable insights on Order-to-Cash performance, customer behavior, and sales trends.
- Vendor Management: Manage relationships with implementation partners, consultants, and technology vendors, ensuring effective collaboration and adherence to project timelines and budgets.
- Team Development: Lead, mentor, and develop the IT team, fostering a culture of continuous learning and professional growth, while ensuring a high level of performance and collaboration.
- Collaborate with IT leads and business stakeholders to gather and analyze requirements and design SAP solutions that align with business needs. Develop architecture diagrams and technical design documents.
- Identify opportunities for automation and innovation by leveraging newer functionalities in S/4 HANA – Flexible workflow, Pricing Management, Advance ATP, Fiori apps.
- BS / BA degree from an accredited University.
- 7+Years of experience in SAP S/4: Order to Cash process and 3+ Years of experience in people management.
- In-depth knowledge of Order-to-Cash processes within SAP, including sales order management, business partners, pricing, availability checks, credit management, international trade, Output Management, delivery processing, billing, and invoicing.
- Demonstrated ability to work in a fast-paced, dynamic environment, managing multiple priorities and delivering results within deadlines.
- Experience in automation techniques using UIpath for automating SAP processes.
- Experience is EDI, IDOCs and various interface techniques.
- Experience in change management and deploying projects in production environment in manner that there is minimal risk to BAU activities.
- Up to 20 % of travel including international
- Experience in Fiori design and implementation supporting organizational strategy.
- Automating SAP processes using SAP IRpa is added advantage.
- Experience or understanding of SAP analytics and reporting techniques will be added advantage. Understanding process mining/analytics tools like Celonis or SAP Signavio is added advantage.