Senior Holiday Consultant

Great Bell HR Consultancy Services

  • Ernakulam, Kerala
  • Rs. 50,000 per month
  • Permanent
  • Full-time
  • 2 months ago
Company OverviewGREATBELL HR Consultancy Services PVT LTD is a premier Human Resources Services company headquartered in Cochin, Kerala. Specializing in Technical and Hospitality Manpower Recruitment, we cater to around 500 companies across India. As a crucial player in the industry, we focus on delivering top-notch recruitment solutions with a dedicated team of 2-10 employees. More information can be found on our website at .Job OverviewWe are seeking an experienced and passionate Senior Holiday Consultant to join our dynamic team. The successful candidate will have 7 to 10 years of relevant experience in the travel industry and be based in one of our key locations: Ernakulam, Piravam, Perumbavoor, Thrissur, Alappuzha, or Kottayam. This is a full-time position requiring a seasoned professional who can deliver exceptional service and expertise in crafting memorable travel experiences for our clients.Qualifications and Skills
  • Create and book travel packages including flights, accommodations, transportation, and activities. (Mandatory skill).
  • Deep understanding of the travel industry including destinations, regulations, and trends (Mandatory skill).
  • Managing client travel accounts and ensuring all requests are fulfilled (Mandatory skill).
  • Consult with clients to understand their travel needs and preferences, and provide expert advice.
  • Excellent verbal and written communication skills are essential for interacting with clients and colleagues.
  • Researching travel options and providing clients with detailed recommendations to enhance their holiday experiences.
  • Exceptional problem-solving skills to manage any hurdles that may arise during the clients travel period.
  • Proficiency in using travel and booking software tools effectively to ensure smooth operations and transparent client interactions.
Roles and Responsibilities
  • Develop personalized travel packages tailored to clients' preferences and budgets, ensuring an exceptional experience.
  • Maintain and nurture strong client relationships by meeting their travel expectations and providing seamless service.
  • Stay updated with the latest travel trends and regulations to provide informed guidance and solutions to clients.
  • Handle and resolve client inquiries, complaints, or emergencies with a professional and client-oriented approach.
  • Collaborate with industry partners to secure the best deals and enhance the value provided to clients.
  • Continuously analyze and identify opportunities to improve the travel planning process and overall client satisfaction.
  • Assist in developing training materials and mentoring junior consultants to cultivate a high-performing team environment.
  • Ensure all travel operations adhere to the relevant industry regulations and company standards for client safety and satisfaction.

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