Job description Why join us Global Service Delivery is a business-aligned, customer-servicing organization with the primary objective of driving operational excellence across our businesses worldwide. Achieving this through the consolidation, simplification and continuous improvement of processes across the full range of HSBC operations, the division simultaneously takes responsibility for managing operational, location and processing risk and ensuring that services provided are at a best-in-class price point for the required quality level. The objective of Master Data Management is to support the business in the collation and accurate representation of the GB and CMB client base for BFCR, finance, wholesale market risk and relationship management. Enabling the business to manage their financial crime risks, profitability, and growth accurately and consistently. The team is an integral part of DAO. Opportunity: The principal focus is to ensure data sources and processes are managed in order to ensure data integrity.In this context these sources and processes are those which impact the Wholesale Client Lists. This role is a GCB 6 role which will require the role holder to have a detailed understanding of the end-to-end service and product provisions and the data processes and data flows from source systems into the Client Lists. Based on this context, the advertised role plays a key role in: Act as SME of the process with end-end process knowledge in a Data Management domain Develop / revise / reassess data remediation metrics and procedures for effective project delivery with reduced cost and sustainable quality. Take effective decisions and identify and resolve complex queries including stakeholder escalations. Guide and support the management to take strategic decisions. Enable team to deliver expected results on set objectives via regular monitoring, guidance, training, coaching etc. Flawless implementation of new projects and / or line of work . What you'll do: This role is responsible & accountable for the successful delivery of the following areas: Understand complex issues and review large amounts of data to identify the appropriate action/ solution. Work collaboratively with other teams across MDM within and outside of base location to perform core day to day activities as well as identifying, understanding, and communicating, issues or challenges which may occur and where possible recommending actions to manage or resolve Take responsibility for identifying, understanding, and communicating product development opportunities and associated business outcomes Build business cases and develop Terms of References / Business Requirement document as applicable and procure approvals from the relevant Project Managers & Sponsors. Execute the assigned projects / analysis as per the agreed timelines and with accuracy and quality. Facilitate and manage regular meetings with senior managers, key stakeholders, SME's, and delivery partners such as remediation teams. Contribute to team development, effectiveness, and success by sharing knowledge and best practice. Assertively challenge and manage all stakeholders including Senior Managers to take action within a deadline. Responsible for publishing regular updates on the projects and develop effective business MIs. The individual will also continuously reassess the operational risks associated with the role and inherent in the business, taking account of changing legal and regulatory requirements, operating procedures and practices and the impact of new technology. Drive and support data quality projects / initiatives and/ or statistical analysis within MDM. Independently deliver end to end results on various Projects / Initiatives. Assist in delivery of more complicated projects under supervision of the Line Manager within agreed timelines, as per agreed quality standards. Responsible for complete ownership of the assigned work streams & escalation management / remediation Requirements What you will need to succeed in the role: All interested applicant should have the following skills and must meet the following requirements. It is essential to demonstrate or display evidence of the below in the CV while applying for this position: 3-4 years of knowledge/experience on data management and data governance (E) Understanding of the financial industry gained through experience or training courses (E) Understanding data lineage, profiling & data quality measurement (E) Advanced SQL, Query optimization knowledge and PL SQL programming knowledge (E) Knowledge on ETL Process (E) Knowledge and experience on Python, Jupyter Notebook/Spyder, Pandas, Numpy, PySpark, Scala is required (E) Knowledge and experience on Data Visualization tools - e.g., Tableau, Qliksense (D) Implementation and Delivery Management (E) Business Analysis - Addressing business needs and recommending solutions (E) Requirement Gathering and BRD creation (E) High Proficiency in MS Excel (E) Detail-oriented and capable of delivering a high level of accuracy (E) Analytical thinking and problem solving (E) Project Management Skills, with prior experience in managing change, build and implementation/ integration (E) Excellent interpersonal skills - ability to work across organizations to understand the current data issues. (E) Possess good problem solving and decision-making skills (E) Excellent written and verbal communication (E) Experience of working in a data function interfacing with Global Markets and/or Global Banking systems and processes will be useful (D) What additional skills will be good to have Minimum Qualification: B. Com /B. Sc / BCA / B. Tech or equivalent degree (10+2+3) Data Analysis / Management, Mathematics, Engineering, or related education background with key areas including analysis, problem solving and programming skills. Masters in Finance, MCA, MBA or any additional qualification in finance or banking would be preferred. You'll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.' Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. ...Issued By HSBC Electronic Data Processing (India) Private LTD...
