
Senior Cloud Systems Engineer
- Pune, Maharashtra
- Permanent
- Full-time
- Be part of a cross-functional team which uses methodologies borrowed from DevOps to enable our partners across the organization to achieve success
- Build and improve DevOps tools and CI/CD processes
- Design, maintain, secure and support cloud infrastructure using infrastructure as code
- Design, maintain and support monitoring, alarming and scaling operations for cloud infrastructure
- Develop and maintain environment documentation
- Participate in a 24 x 7 on-call rotation schedule
- Familiar with ITIL Framework
- At least 4 years of experience as a Cloud Engineer.
- AWS and Azure infrastructure automation using Terraform
- Automation of Linux (Red Hat/CentOS) and Windows Server using industry standard tools (Ansible, Salt, Puppet, etc.)
- Proven experience with AWS (including VPC, CloudFormation, ALB, NLB, Transit Gateway)
- Knowledge of scripting with Windows Power Shell or other current scripting languages
- Ability to work with development and operations teams, to achieve desired results, on common projects
- Proven analytical and problem-solving abilities
- Excellent attention to detail
- Strategic thinker and capable of learning new technologies quickly
- Very good communication with peers, subordinates and managers
- Kubernetes Cluster infrastructure troubleshooting
- Administration of Ansible AWX/Red Hat Automation Platform
- Virtualization Experience a plus especially VMware
- Experience working in a secure, compliance driven environment (e.g. PCI/SOX/HiTrust/ISO)
- Certification in vendor or industry technologies, e.g. Microsoft, Linux, etc
Reporting into: Tech Manager
Role Type: Individual ContributorAbout NiCENICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.