CONSULTANT
HCLTech
- Chennai, Tamil Nadu
- Permanent
- Full-time
MDM: End to end knowledge on Intune/Endpoint Manager Admin Centre Console.
Systems Administration for Components installed in Customer environment like:
o Application Proxy Connector
Mobile Content Management
o OneDrive & SharePoint Management
Experience in Enterprise Mobility Security features covered under Modern workplace offering:
o Mobile device management Intune
o Data security
o Windows 10, Desktop virtualization
o Windows Autopilot Setup & Provisioning
Knowledge of Microsoft 365 Identity & Access Management
o AD integration for AD Connect
o Conditional Access
o Information Protect
o Data Loss Prevention
o Data Encryption
Experience in customer support, product support, IT Admin Support, consulting, or solutions architect or systems development.
Providing pre-sales technical / architectural support and driving successful user adoption
Technical experience with Microsoft 365 security (Windows Defender/Advanced Threat Protection, Security and Compliance Centre, EMS suite
Maintain and update the Security Hardening parameters for installed On-Prem or Customer cloud tenant.
Responsible for service administration and Corporate Accounts maintenance like:
o APNs service account
o Google Enterprise Account
o SSL Provider Account
o Apple Business Manager
Understanding on the Network requirement for the components installed On-Prem or Customer cloud tenant.
Enforce MAM policies and procedures in the Intune environment.
Mobile Application Management or MAM
o Allow/block/quarantine access to blacklisted applications.
o Application packaging via Intune App Wapper
o Application Deployment via Intune on Win10 Devices
o Should have knowledge on VPP application management.
o Provide support for publishing applications into the Company Portal catalog and help deployment of those applications.
o Should have expertise on Application Deploy, Upgrades and Application removal on all major platforms.
o Monitor for application compliance and configure auto enforcement policy to fix.
Provide a platform for Mobile device environment including coordination with third parties and other teams within client ecosystem as needed.
Distribute Software and apps over -the air on all platforms & OS.
Mobile Device Management or MDM
o Manage and maintain MDM platform and underlying infrastructure:
o Manage legacy infrastructure in compliance with MDM solutions.
o Manage cloud changes, manage certificate/PKI Management
o BYOD, Wifi Certificates & VPN
o Modern Authentication
Enable employee self-activation of corporate and BYODs.
Provide services for real time cost management (License Harvesting) and policy enforcement
Optimize mobile carrier plan according to use requirements, user profile studies and standards and policies.
Provide device alerts and warnings for overages and roaming (If telecom polices are enforced).
Provide authorized employees secure access to approved third party and private applications
MIM Provide ability to enforce security and policy through role-based models.
Provide self-service to enrol devices with authentication for secure provisioning
Contribute to MDM capabilities development and improvement for a Persona Orientation Model
Be a mentor and work with other vendors and on-site vendors that support the MDM, Microsoft Office 365, and telecommunication systems.
Respond to requests from internal and authorized external business units in a timely manner.
Prioritize and execute tasks in a time-sensitive environment.
Ability and desire to conduct research and resolve tickets from the end user community for mobile device issues and new products.
Work with a team of engineers to plan, design, develop, build and deploy new