Logistics Manager
- Gurgaon, Haryana
- Permanent
- Full-time
- Plan and schedule inbound deliveries from suppliers/co-packers; consolidate loads and reduce lead times.
- Track OTIF from suppliers; manage GRN accuracy and put-away SLAs.
- Own storage design, binning, FEFO/expiry management, and batch/lot traceability.
- Implement cycle counts and stock reconciliations; maintain
- Enforce EHS, FSSAI, and ISO/HACCP-aligned hygiene & safety standards.
- Run last-mile fulfillment for Marketplaces and D2C.
- Ensure no miss in Marketplace deliveries, maintaining above 98% fulfillment rate.
- Define cut-off times; achieve same-day dispatch and meet delivery SLAs by zone.
- Manage NDR/returns/RTO by driving root-cause analysis, implementing corrective actions, and reducing repeat cases through proactive process improvements.
- Select and onboard transporters/couriers; negotiate rate cards and SLAs.
- Build lane-wise routing, load planning, and milk-run schedules; monitor POD closures.
- Translate demand plan into warehouse capacity, manpower, and fleet requirements.
- Maintain safety stocks; prevent stockouts/over-stocks with alerting & dashboards.
- Ensure e-way bills, invoicing, and GST documentation accuracy.
- Maintain SOPs, CAPAs, and audit readiness (internal & external).
- Drive cost-to-serve reduction, reducing delivery TATs, and process automation.
- Standardize KPIs and visual management.