Head of Finance Applications
Believe Music View all jobs
- Mumbai, Maharashtra
- Permanent
- Full-time
- As part of the Group Finance Transformation department, the Head of Applications – Finance plays a pivotal role in ensuring the stability, performance, and evolution of Finance applications across the Group.
- This role supports operational efficiency and strategic transformation of Finance by leveraging technology on a scale.
- The incumbent will lead a central team in charge of the administration, support, and continuous improvement of the Finance applications landscape.
- This includes core and extended tools such as EPM, Expense Management, P2P solutions, and other key systems.
- The incumbent will act as a bridge between Finance, IT, and business functions, and serve as a key point of contact for strategic projects involving Finance applications and data.
- Ensure robust governance and oversight of Finance applications, defining standards and best practices for system administration and usage across entities.
- Drive the harmonization of application management practices with the ambition to reach best-in-class performance in support, user experience, and operational reliability including JIRA tool.
- Lead initiatives in continuous improvement, acting in project mode to evolve tools and processes in line with Finance’s transformation roadmap.
- Be the primary liaison for Finance application-related projects, including system upgrades, rollouts, integrations, and enhancements.
- Act as a key stakeholder on data-related topics, ensuring data consistency, availability, and alignment with reporting and analytics needs.
- You will report to the Central Finance Director of Projects & Applications, and will work closely with senior Finance stakeholders, Group IT, and external partners to shape and execute the vision for Finance technology across the organization.
- Lead the central administration team for Finance applications (core and non-core systems).
- Oversee daily operations to ensure system availability, performance, and service continuity.
- Coordinate with IT and external providers for maintenance, upgrades, and incident resolution.
- Serve as the primary interface between Finance and other departments on application-related topics.
- Ensure system functionalities align with Finance process needs and business requirements.
- Promote data consistency, integration, and system harmonization across entities.
- Monitor user satisfaction and gather feedback to drive enhancements.
- Lead system optimization and automation initiatives are in line with the broader transformation roadmap.
- Identify and address operational pain points through technology-driven solutions.
- Design, lead, and supervise testing campaigns (unit testing, integration testing, UAT) during system updates, system improvement or new deployments.
- Ensure test plans are properly documented, executed, and traceable.
- Coordinate with users, IT, and support teams to validate functionality and performance.
- Ensure testing activities are aligned with risk management and quality assurance standards.
- Define, implement, and maintain performance dashboards and KPIs.
- Track quality of service, incident resolution times, system reliability, and project delivery status.
- Provide regular updates to leadership and support decision-making with data insights.
- Experience: 8–13 years in Finance systems (Basware, Board, Kyriba, HFM is a plus) management, ERP administration, or Finance/IT transformation.
- Familiarity with Finance processes such as accounting, controlling, and reporting.
- Technical Acumen: Solid understanding of Finance systems architecture, data flows, and user needs.
- Strong analytical skills and comfort with reporting tools and performance monitoring dashboards.
- Service Orientation: Strong focus on operational excellence and user satisfaction.
- Mindset: Structured, responsive, and able to balance reliability with transformation initiatives.
- Leadership: Proven ability to manage cross-functional and international teams in a complex, matrixed environment.
- Communication: Excellent communication and coordination skills across technical and non-technical teams.
- Fluency in English