Flexera Tooling Implementation Specialist
Cayuse Holdings
- New Delhi
- Contract
- Full-time
Location: Remote - India
Type: Corp to Corp
Start Date: ASAPAbout Cayuse CommercialCayuse Commercial Services (CCS) delivers fresh solutions to business challenges in the technology and business services environment. Services available are application development, business process outsourcing, data services, and professional services. Cayuse helps clients to achieve impactful outcomes such as improved efficiency, reduced cost, increased profitability and accelerated time to market.Flexera Tooling Experts serve as implementation specialists with deep expertise in configuring and deploying tools from the ground up. As tool solution architects, they are responsible for planning, executing, and managing end-to-end tool implementations aligned with customer requirements. Their role includes proposing comprehensive tooling solutions and ensuring successful delivery to meet client needs. Responsibilities:
- Ability to independently configure and install Flexera tool with minimal supervision.
- Ensure continuous availability and optimal performance of the Flexera tool.
- Upload and manage required data within the SAM toolset.
- Perform routine system maintenance, including backups, patches, and upgrades.
- Manage user access by assigning roles based on business needs and revoking access upon termination.
- Monitor tool health checkpoints to proactively identify and resolve issues.
- Oversee the infrastructure hosting the SAM platform and ensure sufficient hardware resources are maintained.
- Escalate technical issues to the vendor, create support tickets, and coordinate with vendor support teams to ensure resolution.
- Maintain all data feeds and integrations connected to the SAM tool.
- Perform both scheduled and ad-hoc data uploads as required.
- Upgrade the SAM platform and its modules in alignment with customer requirements.
- Hands-on experience in configuring and implementing both on-premise and cloud instances of the Flexera SAM tool.
- Strong understanding of Flexera SAM tool infrastructure, including modules, data connectors, and platform capabilities.
- In-depth technical knowledge of Flexera SAM tool features, limitations, and implementation considerations.
- Skilled in creating guidelines and frameworks to assess and advance tool maturity levels.
- Ability to develop implementation plans tailored to customer requirements