Deputy Manager(Network Engineer)
Wipro View all jobs
- Bangalore, Karnataka
- Permanent
- Full-time
Location: Pune
Shift: Night Shift / US Working Hours
Work Mode: 90% Voice | 10% Non-Voice
Language Requirement: English (Good written and verbal)
Reporting To: Manager / Operations Manager (ESA)Note:
- Candidate must have excellent communication skills
- CCNA certification is mandatory
arpita.chakraborty7@wipro.comPosition PurposeThe Deputy Manager - Network Engineering (ESA T2) serves as a senior technical authority responsible for handling complex enterprise network troubleshooting, live production network changes, and design validation across global customer environments.Qualifications & ExperienceEducation
- Graduation (Mandatory)
- External technical certification such as CCNA, CCNP, or equivalent
- Total Experience: 10+ years in Enterprise Network Engineering / Service Assurance
- 8-10 years of experience in advanced routing, switching, firewall, WAN and WLAN troubleshooting
- 3+ years of experience handling P1/P2 escalations, live change windows, and customer-facing technical discussions
- Strong expertise in LAN, WAN, WLAN, MPLS, BGP, OSPF, EIGRP, and VPN technologies
- Hands-on experience with:
- Routers and Switches
- Load Balancers
- Firewalls (FortiGate preferred)
- Wireless technologies (Cradlepoint and enterprise WLAN platforms)
- Experience with SD-WAN solutions and hybrid network architectures
- Strong exposure to ISP site installations, Test & Turn-Up (TTU), and end-to-end commissioning and validation
- CCNA Global Certification with a valid Cisco ID
- CCNP or equivalent advanced networking knowledge
- Understanding of commercial constructions (Classic, BFG)
- Act as the final technical escalation point for complex enterprise network issues across all severity levels
- Lead advanced fault isolation and resolution across LAN, WAN, WLAN, and ISP handoffs
- Drive resolution during major incidents, ensuring accurate ETTRs and maintaining customer confidence
- Prepare, review, and approve configurations for new customer installations and live production network changes
- Execute and govern live change windows while minimizing risk and service impact
- Support device and circuit decommissioning activities with zero customer impact
SAP as service providerWe use the following session cookies, which are all required to enable the website to function:
- "route" is used for session stickiness
- "careerSiteCompanyId" is used to send the request to the correct data center
- "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor
- "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another
YouTubeYouTube is a video-sharing service where users can create their own profile, upload videos, watch, like, and comment on videos. Opting out of YouTube cookies will disable your ability to watch or interact with YouTube videos.Confirm My ChoicesAccept All CookiesThis translation is generated by AI. Please excuse any imperfections. This translation is generated by AI. Please excuse any imperfections. This translation is generated by AI. Please excuse any imperfections. This translation is generated by AI. Please excuse any imperfections. This translation is generated by AI. Please excuse any imperfections. This translation is generated by AI. Please excuse any imperfections. This translation is generated by AI. Please excuse any imperfections. This translation is generated by AI. Please excuse any imperfections. This translation is generated by AI. Please excuse any imperfections. This translation is generated by AI. Please excuse any imperfections. This translation is generated by AI. Please excuse any imperfections. This translation is generated by AI. Please excuse any imperfections. This translation is generated by AI. Please excuse any imperfections. This translation is generated by AI. Please excuse any imperfections. This translation is generated by AI. Please excuse any imperfections. This translation is generated by AI. Please excuse any imperfections. This translation is generated by AI. Please excuse any imperfections. This translation is generated by AI. Please excuse any imperfections. This translation is generated by AI. Please excuse any imperfections.