Assistant Vice President-Risk Management-Fraud Prevention & Detection
EXL Service View all jobs
- Gurgaon, Haryana
- Permanent
- Full-time
- Support sales and client pursuits by leading solution design, RFP/RFI responses, and development of differentiated value propositions.
- Drive end-to-end transformation programs leveraging analytics, AI-first frameworks, and automation to optimize fraud prevention, detection, and claims management.
- Conduct research and benchmarking to generate actionable insights on emerging fraud typologies, regulatory shifts, and best-in-class practices.
- Develop and continuously evolve knowledge assets including capability decks, frameworks, case studies etc. to strengthen the fraud offering.
- Evangelize fraud and disputes solutions by collaborating with delivery, digital, and analytics teams to embed innovation and enhance solution maturity.
- Identify performance bottlenecks and enable data-driven interventions to drive measurable outcomes in fraud savings, false positive reduction, and recovery rates.
- Build domain and analytics capability through structured training programs, certification paths, and knowledge transfer across global delivery teams.
- Proven ability to lead multi-dimensional transformation integrating analytics, digital, operations, and advisory levers.
- Deep domain understanding across the fraud lifecycle - including application, transaction, merchant, and dispute/chargeback management.
- Experience with AI/ML-driven fraud platforms, rules strategy configuration, and decision orchestration tools.
- Strong client engagement and consulting skills with ability to influence senior stakeholders and CXO-level clients.
- Exposure to Operational Excellence and continuous improvement frameworks.
- Excellent communication, presentation, and storytelling skills with a data-driven orientation.
- Graduate or Postgraduate in Statistics, Economics, Finance, or an MBA with relevant domain experience.
- High energy, intellectual curiosity, and self-driven mindset, comfortable operating in fast-evolving, ambiguous environments.