Software Engineer III (Atlassian Administrator)
- Bangalore, Karnataka
- Permanent
- Full-time
- Setting up and maintaining both on-prem and SaaS versions of Jira and Confluence.
- Hands-on experience in planning and performing on-prem to SaaS cloud migrations.
- Creating and customizing workflows, issue types, screens, and fields to meet specific business needs.
- Managing user roles, permissions, and access
- Monitoring system performance, identifying and resolving issues, and applying updates or patches.
- Integrating Atlassian tools with other systems and services through APIs or app integrations
- Creating and maintaining documentation for configurations, processes, and procedures, as well as providing user training and support.
- Ensuring adherence to security policies, compliance standards, and best practices related to Atlassian tools.
- Creating dashboards, filters, and reports to support data-driven decision-making.
- Proven experience with Jira, Confluence, and Bitbucket
- Experience with designing and implementing custom workflows, issue types, and fields.
- Experience managing user roles, permissions, and access to Atlassian tools.
- Ability to diagnose and resolve issues with Atlassian tools and related integrations.
- Strong communication skills to work with various teams and users, providing support and training.
- Experience with scripting languages like Groovy and automation tools like ScriptRunner
- Familiarity with Agile development practices, particularly Scrum and Kanban
- Experience with cloud platforms like AWS or Azure is a plus.
- Bachelors degree is required
- Atlassian or other related certifications are preferred but not required