Engineer 4- Product Development Engineer

• Develop models to identify unusual patterns in structured and unstructured data.
• Monitor and refine detection systems for accuracy and scalability.

• Design and execute data strategy, architecture and management programs aligned with organizational priorities.
• Lead the design of scalable, fault-tolerant data pipelines for batch and streaming data.
• Develop and optimize machine learning algorithms to enhance model performance, accuracy, and efficiency.

• Ensure efficient data ingestion, transformation, and storage across diverse sources.
• Work with high-volume datasets using distributed computing frameworks.
• Ensure data quality, consistency, and accessibility for downstream analytics.

• Apply NLP techniques for text classification, entity recognition, summarization, and sentiment analysis.
• Fine-tune transformer-based models (e.g., BERT, GPT) for domain-specific tasks.

• Work with LLMs and diffusion models to build intelligent assistants, content generators, or summarization tools.
• Optimize prompt engineering and model fine-tuning for performance and relevance.

• Partner with engineering, product, and business teams to translate requirements into data-driven solutions.
• Communicate findings and recommendations clearly to technical and non-technical stakeholders.

• Languages: Python (must), SQL; familiarity with NoSQL is a plus.
• Libraries/Frameworks: Scikit-learn, TensorFlow, PyTorch, Hugging Face Transformers, SpaCy, LangChain
• Big Data Tools: Spark, Hadoop, Dask or Ray
• Cloud Platforms: Any cloud
• Data Pipeline Tools: Apache Airflow, MLflow.
• Version Control & DevOps: Git, Docker, Optional [Kubernetes, CI/CD tools]

• Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs.
• Designs new software and web applications, supports applications under development and customizes current applications. Develops software update process for existing applications. Assists in the roll-out of software releases.
• Trains junior Software Development Engineers on internally developed software applications.
• Oversees the researching, writing and editing of documentation and technical requirements, including evaluation plans, test results, technical manuals and formal recommendations and reports.
• Keeps current with technological developments within the industry. Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects.
• Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques. Serves as a guide and mentor for junior level Software Development Engineers.
• Assists in tracking and evaluating performance metrics. Ensures team delivers software on time, to specification and within budget.
• Works with Quality Assurance team to determine if applications fit specification and technical requirements.
• Displays expertise in knowledge of engineering methodologies, concepts and skills and their application in the area of specified engineering specialty.
• Displays expertise in process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

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