
Associate Consultant-Tech Consulting-GOV-CNS-TC-Technology Strategy & Transformation-Gurgaon
- Gurgaon, Haryana
- Permanent
- Full-time
- Responsible for reporting/analysing software installations versus software licenses
- Responsible for reporting/analysis that assists with the management of maintenance, support, and license renewals in advance of their expiration
- Interprets performance metrics, performs root cause analysis, assesses consequences, identifies solutions to issues/problems, and resolves deviations
- Demonstrates analytical and systematic approach to problem solving
- Identifies opportunities for process enhancements and efficiency gains
- Empowered to liaise with other functions in EYT to establish quality improvement.
- Works under general supervision; may oversee certain responsibilities of Associate level personnel
- Uses discretion in identifying and resolving complex problems and assignments
- Specific instruction is usually given and work is reviewed at frequent milestones
- Determines when problems should be escalated to a higher level
- There is an expectation that this individual will also be able to work under own initiative to achieve agreed goals
- Should be able to discuss reported findings with SAM leadership on an as needed basis
Strong experience with asset management and discovery tools
Experience with developing, implementing, and refining SAM processes and procedures
Good knowledge of the other Service Management processes, particularly Change Management
Intermediate to advanced Excel skills
Excellent English language skills (verbal and written)
Good presentation skills
Experience working in a virtual environment
Experience with Service Now CMDBTo qualify for the role you must have
- 2 year College minimum in related technology field (Computer, Engineering, Science, etc.), or, equivalent job experience.
- 2-3 years' experience in a Software Asset Management role
- Suggested technical certification :
- Certified Software Asset Manager
- Certified IT Asset Manager
- Strong communication, facilitation, relationship-building, presentation and negotiation skills.
- Be highly flexible, adaptable, and creative.
- Comfortable interacting with senior executives (within the firm and at the client)
- Strong leadership skills and supervisory responsibility.