Job Roll: On rollChannel: AgencyLocation: KochiJob Summary:A Client Relationship Officer is responsible for building and maintaining strong relationships with clients to ensure customer satisfaction, retention, and business growth. They should act as the primary point of contact between the company and its clients, addressing concerns, providing solutions, and identifying opportunities to expand services or improve experiences.Roles and Responsibilities:- Act as the main liaison between the company and assigned clients.- Build strong, long-term relationships to encourage repeat business and referrals.- Maintain regular contact with clients to understand their needs and expectations.- Resolve client issues, complaints, or queries in a timely and professional manner.- Ensure high levels of customer satisfaction by delivering excellent service.- Monitor and respond to client feedback and take proactive steps to improve service.Eligibility Criteria: - Minimum 1 year of experience in sales (Any Field)- Minimum qualification required is completion of graduation. - Required all semester marksheets. - Required all previously employed company experience certificate (Mandatory for experienced person) - Preferred local candidate. Relevant Skills:- Strong Communication- Sales Techniques- Customer Focus- Team Player- Time Management- Product KnowledgeTo apply and Share resume: Meenaakshi P | 93136 53024 | (ref:updazz.com)
