Associate Relationship Manager-LAP

IDFC FIRST Bank

  • Hansi, Haryana
  • Permanent
  • Full-time
  • 9 days ago
Job RequirementsJob RequirementsJob Title – Associate Relationship Manager-LAPPlace of work- Rajasthan/Gujarat/Karnataka/Madhya Pradesh/Chhattisgarh/Odisha/Andhra PradeshBusiness Unit - Rural BankingFunction- Retail AssetsJob Purpose :The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to identify mortgage needs of customers and provide appropriate lending solutions ( Loan Against Property) . The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.Roles & Responsibilities:
  • Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements.
  • Contribute to penetration of mortgage business in Rural markets through lead generations and account opening as per needs of customer
  • Spearhead mapping of detailed household needs based on direct customer interactions
  • Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets
  • Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship and maintain high collections efficiency
  • Lead preparation of quality documentation of loans to ensure minimum queries / rejections from Operations / Credit teams
  • Coordinate with operations officer to ensure timely and accurate data entry
  • Ensure compliance as per the bank requirements
Secondary Responsibilities:- Recommend process changes in order to improve service efficiency and quality across the branch network- Provide support for implementation of livelihood advancement and community development initiatives.Key Success Metrics:Customer Acquisition targets, Cross sell targetsEducational Qualifications:Graduate-Any GraduationExperience:0-3 Years in NBFCs/Banking.

IDFC FIRST Bank